We are currently using a form to track internal requests.  We are trying to get smartsheet to send an email to multiple recipients on a single email thread.  Essentially using this form to generate an email thread which has all of the following recipients: the form submitter (dynamic) and all individuals within our solutions group (static).  At this point I have only been able to get smartsheet to send individual emails to individual recipient.  Currently all individuals on solutions group are forwarded this email through a distribution group rule in outlook, but we have not devised a way to include the form submitter on this thread as the form submitters change.  Any help would be greatly appreciated; this functionality would significantly improve this tool for us.



Hi Sam,

The third-party service/integration Zapier might be an excellent option for this scenario. Is that an option for you?

Would that work/help?

Have a fantastic week!


Andrée Starå

Workflow Consultant @ Get Done Consulting