Instant Notification Whenever Someone Assigned?

Bob,

Only as a work-around, as far as I know.

Under Alerts, there are two types; Notifications (based on changes) & Reminders (based on dates).

Notifications don't go to the person who made the change (ok for your case), but you can't assign it to an Contact List type - only a specific user. And it isn't conditional.

Work-around 1: Add a checkbox column for each user. Add formula to check the box if the column matches the Assigned To. Use Notification for each user to send them a notification if "their" column changes.

Clunky and a hack. But functional for small groups (until the group changes).

Blech,

Reminders key off dates, any Date column. They can be sent to Contact List entries.

Reminders can only be sent to persons shared to the sheet (likely ok for your case)

 Work-around 2: Set the Reminder to trigger some time before the Start Date.

I don't know if or how far in the past the Reminders go, but it might be / probably is in the doc. If you can set the Reminder to trigger a month before the Start Date and the task starts in two weeks and it WORKS, then there ya go.

If it doesn't, well, you might need to have it trigger not so far out.

But it won't be triggering when you assign it, only when the "event" occurs.

There's likely nuances there I haven't played with yet, so I'm curious what you find if you try this one.

Hope this helps.

Craig

Hi All,

I wanted to mention that we're actively working on this feature. If you have ten minutes to spare, we'd love to get your participation in a usability study we're running.

For more information, see this annoncement:

https://community.smartsheet.com/announcement/weigh-smartsheets-next-strategic-feature

Hi Rohit—

We don't have a timeframe for when the feature will be released and the study was over the idea of conditional notifications in general, which would include a "send notification to shared user when they become assigned on a task" type of logic.

Hi Christina,

We're working hard to test this feature and bring it into the app as soon as it's ready. We're hoping to have this out for our March release (likely mid-late March), but we don't have a concrete timeframe. Just like with most development work, we could run into circumstances that would cause the feature to be delayed.

Hi Brent,

Our Product team is still working to release this feature late this month, as long as the feature meets our standards of quality. We'll be making an announcement in the Community for this feature, as it's in high demand. Stay tuned!

Hi Diane,

We did! https://help.smartsheet.com/articles/542904-using-notifications

The normal caveats still stand for notifications. To receive notifications on a sheet, you must be shared to the sheet and have logged in to Smartsheet at least once.