Problems with Smartsheet Notifications Email

Msantos10 · 03/22/19

Hi, i have problems with Smartsheet Notifications email (smart tag).

At the moment in which an email notification is sent, configured from the Alerts and Actions section with smart tags.

The configuration is as follows: assigned area, text, Request Title; But what is coming to the mail trays is: assigned area, text, Description Request.

https://docs.google.com/drawings/d/15iKX_fg6YAea0n4fQtJbq3rbarFGbsOMpNB0RgQsV2o/edit?usp=sharing

I hope they can help me, I say goodbye

Paul Newcome · 03/25/19

Double check to ensure you have referenced the correct column in your placeholder.

Andrée Starå · 03/27/19

Hi Mileydi,

Can you upload a screenshot of the rule where the placeholders are used?

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Problems with Smartsheet Notifications Email

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