Send update requests to assigned user?

Scott Gibson · 09/28/15

Is it possible to send an update request to the user assigned to the row?

For example, I have five tasks listed on my sheet, each assigned to a different user. I would like to select all five rows and hit 'Send Update Request' and use the 'Assigned to' column to determine who it should go to.

Having to re-type the assignee's name/email seems to defeat the purpose of the contact list column type's functionality.

Any ideas or planned feature updates?

Cheers!

Scott

Geoff Kennedy · 09/28/15

This feature would be almost at the top of my wishlist

Travis · 09/29/15

Good question, Scott! Smartsheet does not have the functionality to send update requests to users assigned to a task - at this time you will need to type in the contact information of who you are sending the request to.

I will submit your suggestion and add votes for you and Geoff for this functionality.

Kit Unger · 09/29/15

We do have the ability to send reminders to users assigned to a row in the Alerts panel. In addition to Update Requests, what other areas would this functionality be helpful? Thanks!

Rob van Dijk · 09/30/15

this would also be very helpful in the Alert/Notification section. Not only to the Shared Users, but to other columns of type=Contact List. Including the trigger on FieldValue(s) instead of 'any change'..

We like to use SM for IT tickets or change requests. When ticket has a certain status, send a Notification to Requestor.

Status=Created: send Notification (conf. with ticket#)

Status=Solved: send Notification with solution

Status=Wait for update: send Update request

Alina Anderson · 10/11/15

Yes, this feature would be fantastic!

Patrick Lawler · 11/02/15

Scott and group,

I have great news. This exact scenario can be solved using Azuqua, an integration partner of Smartsheet. I work for Azuqua and the ability to send update requests to an assigned user of a particular row is one of many scenarios that we enable inside of Smartsheet.

Using Azuqua you can have a column where the values in the column are checkboxes. Then we set up a monitor to look for boxes that are checked and when that trigger happens we send an update request to the assigned user in that particular row.

If you want to learn more please visit our app listing at Smartsheet here:

https://www.smartsheet.com/apps/azuqua

Please feel free to follow up with any questions.

-Patrick

Allan Poulton · 11/09/15

I'll add my name to this request.

Being able to select a set of rows, and then send an update request based on the email saved in that row, would be very useful.

thks

Allan

Jérémie Bourdon · 12/18/15

I vote for it too ! This has to be a basic collaboration feature.

Thanks

Travis · 12/18/15

Thanks everyone! I have recorded your votes

Emily Dolson · 02/18/16

This has my vote, too! Would save so much time.

Scott Gibson · 02/18/16

Unfortunately, we've had to move on to more capable project management software. This missing feature completely negates the benefit of most workflows in Smartsheet, so the software doesn't add much value.

Sorry guys, but you're just too slow.

Scott

Tassa Tenhouse · 03/29/16

Chiming in on the request for alerts/update requests that are dynamic based on the current value in the contact list column - I would like to set it up so that the person assigned to a task will get a monthly update request.

Wim VdW · 09/20/16

I second this motion

Any news on the status of this request?

LeanneScheepers · 03/20/17

I second this as well! Any news on the progress?

Shaine Greenwood · 03/20/17

Hello All—

As you know, we currently don't have this functionality but I've added your votes for this to our enhancement request list for further consideration.

We don't have a timeframe for when this feature would be released in the application.

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Send update requests to assigned user?

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