Set Up Alert for Changes to Sheet Comments

Susan Peck · 10/15/18

Hi all,

Is there a way to receive notification that someone has added/changed/deleted a Sheet Comment?

The alert triggers seem to be all Row/Column based.

A new user has started putting things in the Sheet Comments (which is fine), but then we don't know to look there for information. He assumed we would receive notification of the change.

There is also no badge on the Sheet Comments icon to indicate something changed.

Thanks for any help.

susan

L_123 · 10/18/18

you can set an alert for comments on the sheet to send a message whenever a comment is added or changed.

Also if you want a more direct approach you can have your team use @name to mention people and smartsheet will notify them.

https://help.smartsheet.com/articles/521892-working-with-comments?_ga=2.42593709.986846658.1539004190-1511561788.1536759604&_gac=1.254085564.1538665223.EAIaIQobChMIpcSCxobt3QIVx4WzCh17WAKHEAAYAiAAEgLOBfD_BwE

Susan Peck · 10/18/18

Hi Luke,

Thanks for taking the time to reply, but I'm not sure it answered my question.

Is there a way to set an alert when someone adds a SHEET comment, not a row comment - other than using the @person method? (My users would never remember to do that.)

Alerts (in the Alerts & Actions tab) are all row-based. I can't see how to set an Alert should someone put a comment on the Sheet (the comment icon in the list of icons on the right of Smartsheet). Probably the same is true for Workspace comments, too.

The article did not address this situation, at least not that I could see. Thanks for trying, though.

susan

P.S. There is a Legacy Alert that lets you know when anything on a sheet changes - I could use that until SS stops supporting it, I guess.

Set Up Alert for Changes to Sheet Comments

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