Smartsheet "Viewership" Access being denied!

Julie_Boss85141 · 07/11/19

Is anyone else experiencing a Smartsheet wide, all Workspace issue where unless your viewership is "Admin or Owner" you are unable to access sheets that you supposedly have access to?

I've noticed the glitch "Fix" itself if I change someone's permissions from Viewer or editor to Admin, then put it back to their original Viewer or Editor rights.

Is this just a glitch? I have never experienced this before.

chelsea · 07/11/19

I'm having this same issue. I'm trying to send a report to multiple people as viewers only and when they open it everything is blank. I don't know how to fix it.

Andrée Starå · 07/11/19

Hi Julie & Chelsea,

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Smartsheet "Viewership" Access being denied!

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