We've been using SmartSheet for the last ~9 months and love many of its features (e.g. project plans, Risk, Actions, and Issue Logs, etc). One use case that we haven't been able to find a great solution for, however, is basecamp like message boards/discussions (https://basecamp.com/features#message-boards).
How have you been able to replicate something similar in SmartSheets?
SS comments are good for some communication items, but they are not front and center of a sheet, the comments are sometimes difficult for some end users to find / track, and you can't really format comments like you can in basecamp.
We'd love to fully convert to Smartsheets, so any input is appreciated!