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Web Form Autopopulation via URL

L_123
L_123 ✭✭✭✭✭✭
edited 12/09/19 in Archived 2017 Posts

I am having problems with creating new URLs to auto-populate web forms. All of my old ones still work, and the regular web form functions still work, but I get an error stating the form is no longer active when I try to add information to the end of the URL. Is anyone else having this error?I am 100% sure my formula is correct, it's not like it is complicated. I even tried making a new sheet and web form from scratch and encountered the same error.

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Comments

  • Richard Rymill SBP
    Richard Rymill SBP ✭✭✭✭✭✭

    Luke I suggest you enquire with Support@smartsheet.com and send them an example or sheet share and i'm sure they can resolve your query. 

    Unless a community member has a suggestion? It could be a bug if it worked before? 

     

    Hope that Helps? 

    RichardR

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  • L_123
    L_123 ✭✭✭✭✭✭

    Yeah I already posted on the Support page yesterday afternoon, still awaiting a response. Posted here in the hope it was a bug or someone had found a user side solution.

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  • Kara Lumley
    Kara Lumley Employee

    Luke,

    What is the query string you are using?

    Thanks,

    Kara 

    (Smartsheet)

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  • L_123
    L_123 ✭✭✭✭✭✭
    edited 06/29/17

    &Plant=DF&Area=6A

    is one of the over 100 of them I am attempting to do. My old ones still work but I have been unable to make any new ones, even on a new sheet. I got rid of all of the spaces to double check i wasn't missing a %20 and that wasn't it. Even a single query such as

    &alpha=1

    doesn't seem to work anymore.

     

    x.png

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  • Kara Lumley
    Kara Lumley Employee

    Thanks Luke - 

    I have filed a bug with our Dev team and I'll keep you posted.

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  • L_123
    L_123 ✭✭✭✭✭✭

    Thanks I appreciate it. I edited my last comment to add a screenshot of the error.

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  • Kara Lumley
    Kara Lumley Employee

    Luke,

    Just spoke with our dev team - this is expected behavior for a change we made recently with webform URLS. 

    Instead of the ampersand (&) use a question mark (?) before the query string. 

    ?Plant=DF&Area=6A will work.

    I apologize that this was not communicated and we are updating our documentation immediately.

    Please let me know if you have any questions.

    Best,

    Kara

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  • L_123
    L_123 ✭✭✭✭✭✭

    Thanks for the solution, though it was a real headache for me while I was trying to problem solve it.That was hours of my time down the drain because I thought it was something on my side.  Will I have to update my old queries now?

     

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  • Kara Lumley
    Kara Lumley Employee

    I'm so sorry Luke. And no, your old queries will still work.

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