Webform Upload Button

Jason Simpson · 09/03/15

I have a sheet with a webform. The sheet has the column to attach files. When I go to the webform builder/editor I do not see this field. I also can't find how to create a field that is an attachment column in the sheet. I saw in the demo vidoe of webforms it is possible to add an upload button to the webform, but in the tutorial when they click add field the Upload file is already listed as a field from the sheet. It doesn't explain to me how to get this field to be availabe tothe web from. Any ideas?

Brett Evans · 09/03/15

1) Create a Form

2) Click Add Field

3) Drag the file upload field over to the Form Builder

4) Impress your boss

Tim Meeks · 09/03/15

Jason,

When you are in the Webform in the Edit mode, Click on Add Field and you'll see the File Upload option on the right side.

Tim

Tim Meeks · 09/03/15

Brett beat me to it AND he had a picture!!! double kudos!

Jason Simpson · 09/03/15

Thanks Tim and Brett for your quick replys. My Problem is that the when I click add field the option (right sided of screen) for File Upload in not available. See below. Is there maybe a security setting that prevents this function from being available?

Brett Evans · 09/03/15

stumped. call support.

Travis · 09/03/15

Jason, you are correct that this has to do with a security setting. I checked your account settings and a SysAdmin has disabled the ability for members of your account to upload and attach files. If you would like the name of the SysAdmin who did this, let me know and I can email it to you!

Jason Simpson · 09/03/15

Travis, I can upload to a row in the worksheet, but not via a webform. I just want to make sure that the security setting is on webforms and not for members in general. If it is on the member why can I upload to worksheet but not via a webform.

Travis · 09/03/15

Just to update anyone following this. SysAdmins on Enterprise accounts can disable the ability for users to upload files from their computers and attach files from the cloud services we are integrated with (Box, Dropbox, Drive, etc). In this case, everything was disabled exect for Box, which is why he couldnt upload files to a web form but was able to attach files (from Box) in the sheet.

Rebecca Postlewait · 01/09/16

Is it possible to add multiple file upload buttons?

Tim Meeks · 01/11/16

Yes it is. I just tried and it allowed me to add 2 files.

Sam S · 01/11/16

Rebecca, after you add the first attachment, the upload button will reappear so you additional files. The limit is 10 attachments per web form.

http://help.smartsheet.com/customer/en/portal/articles/522221-using-web-forms

Raphael Godoy · 01/18/17

I am facing the same problem. Although I got the attachment column in my sheet. I do not see the 'Upload Field' to add into my Form. How can I solve it?

Thank you!

Pallavi Bhardwaj · 07/04/17

Hi Tim,

I am unable to add more than one file upload button. Is there some setting that I need to change? This is what I see -

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False alarm - all good!

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Webform Upload Button

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