3

Workflow is sending 4 duplicate emails.  It's setup to run "When Triggered" with conditions set as: 

 - when row is added (which only happens once)

 - specific value

 

Any suggestions on how to stop this?

Functionality
Industry
Department

Comments

Andree_Stara

Hi Gladys,

Strange!

Do you have multiple workflows running?

Can you maybe share screenshots of the Workflow? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

I hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

work-bold

 

Thank you so much for the response.  I've opened a service request with Smartsheet as well as reaching out to my contacts.