Workflow issue

Elizabeth Aird
Elizabeth Aird ✭✭✭
edited 12/09/19 in Smartsheet Basics

I have created a workflow that seems simple enough. I am using it to approve document changes.

The trigger block is the date change (Revision date).

The "Other" is if the Supervisor Dept has not been selected, it would Request an Update from specific personnel.

 

However, I made some updates to a sheet. The trigger for otherwise worked well BUT it also sent emails out to ALL personnel even though no dept had been selected. I had to copy 3 segments to get the full picture (see attached).

 

I have three workflows:

Production

Quality

Maintenance

 

I don't know WHY the Managers ALL received emails. Help?

 

 

Master doc workflow.jpg

Master doc workflow 2.jpg

Master doc workflow 3.jpg

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