Account/User Management
Discussion List
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Why are unlicensed users asked to upgrade to Premium?In Using SmartsheetHi there, Not sure whether this is request for change or an error in our licensing/configuration, but the unlicensed users in our configuration see a message that reads "You have limited access to Smartsheet. Upgrade to use premium fe…
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How to count characters in cellIn Using SmartsheetHello I am trying to figure out how to count characters in a cell. I am using the LEN formula =LEN(name of column) but i am getting the unparseable showing in cell every time i try?
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Access to multiple Smartsheet accountsIn Using SmartsheetIs it possible for a single user to have access to multiple Smartsheet accounts with the same login? If so, is it possible to login to one account and then switch to the other account .
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User icons grey outIn Using SmartsheetHello, We've notice that about half our users no longer have their initials show up as part of their user icons, and instead these appear to be grey out. All of them are still active and we have not changed anything. Anybody else have this…
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Access Issues with Smartsheets?In Using SmartsheetHi All, I have a paid license on Smartsheets and need to invite free users to certain spaces/documents to collaborate on work documents. However, when I share to users (both free and paid) with admin or editor access, they can't edit the d…
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Can I export a list of users that are contained within a particular group found in Group Management?In Using SmartsheetI have a group which contains over 300 employees. It is challenging trying to keep the list current, without being able to export a list of users contained in the Smartsheet group. Am I missing something? Any workarounds? Thanks! Mary
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How can I link my sheets in Workspaces?In Using SmartsheetHello, I'm wondering if there's a way to link my sheets in workspaces, we want something that will transfer onto the other sheets or have something in red trigger another sheet into auto generating it there to know what task needs to be co…
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prevent owner from editing locket cellIn Using Smartsheethow can I prevent owner to not be able to accidentally edit a locked cell/column, columns are already locked, but the owner will sometimes accidentally edit cells with formulas. Be nice if there a way to disable the accidentally editing…
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Setting different working days for individualsIn Using SmartsheetIs there a way to set different working days for individuals? I know that it is possible to define working days through the Project Settings function but I want to set this for one person only to reflect their part time working structure -…
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Licenced User not recognised as registeredIn Using SmartsheetI'm the only licence holder on our company account. I've attempted to create a new sheet but I receive a message saying I can't do this as I'm not a licenced user. My main page on Smartsheet also has a message that I have limited access …
