Account/User Management

Discussion List

  • Back up not complete
    In Using Smartsheet
    I requested a back up of my smart sheet on the 24th. It is still pending. Who do I contact to get that back up. Smart sheets won't let me attempt another back up with that one still pending.
    Accepted
    24 2
    Answered ✓ 24 views 2 comments Most recent by erinklee Using Smartsheet
  • Deleting a user and automation
    In Using Smartsheet
    When I delete a person from the system (end of contract), is the person that also deleted from all the automation rules?  - I get a large number of messages that a "workflow has become invalid".  Thanks for any advice. 
    155 6
    155 views 6 comments Most recent by katfooddfw Using Smartsheet
  • Is possible change the ADM e-mail?
    In Using Smartsheet
    I have a problem and I would like to change the ADM/Owner e-mail. Is that possible? If yes how can I do it? Best regards
    Accepted
    26 3
    Answered ✓ 26 views 3 comments Most recent by Andrée Starå Using Smartsheet
  • Lock all rows in a sheet
    In Using Smartsheet
    Morning, I need to be able to stop anyone other than the admins of the sheet from adding rows but I also need to give users "commenter" status because I want them to be able to use the comments. How can I make sure the only ones …
    Answered - Pending Review
    22 2
    Answered - Pending Review 22 views 2 comments Most recent by renogawj Using Smartsheet
  • Automation Troubles
    In Using Smartsheet
    I have an employee that stopped receiving automation alerts on a particular sheet.   She receives them on other sheets and the others involved are still receiving them even though she is not.  We have deleted the automation and re-added, w…
    45 3
    45 views 3 comments Most recent by Ika619 Using Smartsheet
  • Why are unlicensed users asked to upgrade to Premium?
    In Using Smartsheet
    Hi there, Not sure whether this is request for change or an error in our licensing/configuration, but the unlicensed users in our configuration see a message that reads "You have limited access to Smartsheet. Upgrade to use premium fe…
    Answered - Pending Review
    572 14
    Answered - Pending Review 572 views 14 comments Most recent by L Thrasher Using Smartsheet
  • Generate Cover Sheet Summary Page off of Data?
    In Using Smartsheet
    We have a spreadsheet listing all of our jobs and I was wondering if anyone knows if we can highlight one of the jobs by selecting it and generating a cover page summary report of just that one job? Any advice would be greatly appreciated!…
    Answered - Pending Review
    25 1
    Answered - Pending Review 25 views 1 comment Most recent by Heather Duff Using Smartsheet
  • Switching Between Two Smartsheet Accounts
    In Using Smartsheet
    I have two separate Smartsheet accounts - each with their own login. One for my work account; the other for my volunteer position at a non-profit. Is there a way I can switch between these two accounts without having to log out of one and…
    Accepted
    37 2
    Answered ✓ 37 views 2 comments Most recent by alwayslearning Using Smartsheet
  • Access to multiple Smartsheet accounts
    In Using Smartsheet
    Is it possible for a single user to have access to multiple Smartsheet accounts with the same login? If so, is it possible to login to one account and then switch to the other account .
    885 10
    885 views 10 comments Most recent by Genevieve P. Using Smartsheet
  • How to count characters in cell
    In Using Smartsheet
    Hello I am trying to figure out how to count characters in a cell. I am using the LEN formula =LEN(name of column) but i am getting the unparseable showing in cell every time i try?
    Answered - Pending Review
    72 1
    Answered - Pending Review 72 views 1 comment Most recent by Kelly Moore Using Smartsheet