Account/User Management
Discussion List
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User icons grey outIn Using SmartsheetHello, We've notice that about half our users no longer have their initials show up as part of their user icons, and instead these appear to be grey out. All of them are still active and we have not changed anything. Anybody else have this…
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Access Issues with Smartsheets?In Using SmartsheetHi All, I have a paid license on Smartsheets and need to invite free users to certain spaces/documents to collaborate on work documents. However, when I share to users (both free and paid) with admin or editor access, they can't edit the d…
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Can I export a list of users that are contained within a particular group found in Group Management?In Using SmartsheetI have a group which contains over 300 employees. It is challenging trying to keep the list current, without being able to export a list of users contained in the Smartsheet group. Am I missing something? Any workarounds? Thanks! Mary
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How can I link my sheets in Workspaces?In Using SmartsheetHello, I'm wondering if there's a way to link my sheets in workspaces, we want something that will transfer onto the other sheets or have something in red trigger another sheet into auto generating it there to know what task needs to be co…
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prevent owner from editing locket cellIn Using Smartsheethow can I prevent owner to not be able to accidentally edit a locked cell/column, columns are already locked, but the owner will sometimes accidentally edit cells with formulas. Be nice if there a way to disable the accidentally editing…
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Setting different working days for individualsIn Using SmartsheetIs there a way to set different working days for individuals? I know that it is possible to define working days through the Project Settings function but I want to set this for one person only to reflect their part time working structure -…
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Licenced User not recognised as registeredIn Using SmartsheetI'm the only licence holder on our company account. I've attempted to create a new sheet but I receive a message saying I can't do this as I'm not a licenced user. My main page on Smartsheet also has a message that I have limited access …
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The difference between Limited and RestrictedIn Using SmartsheetHello, I am hoping someone can really explain (over explain) the difference between Limited and Restricted permissions in sheet level automation workflows. I can see how Smartsheet defines it: Restricted (Default)—Only people who can view …
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Licensed vs Admin statusIn Using SmartsheetDoes anyone else have a challenge with this mix of functionality? As a "free user" with admin access to a sheet, someone can move or copy entire rows somewhere else. But that same user cannot lock a row or columns. (And, while…
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How can I share a report to an user without sharing him paper, source of report?In Using SmartsheetI would share some data in a report with an user but I do not want share with him the paper, source of report. The aim is to use report as a tool able to visualize data for all users and to track and modify data on a paper used only by our…
