Account/User Management

Discussion List

  • User icons grey out
    In Using Smartsheet
    Hello, We've notice that about half our users no longer have their initials show up as part of their user icons, and instead these appear to be grey out. All of them are still active and we have not changed anything. Anybody else have this…
    Answered - Pending Review
    63 3
    Answered - Pending Review 63 views 3 comments Most recent by Andrée Starå Using Smartsheet
  • Access Issues with Smartsheets?
    In Using Smartsheet
    Hi All, I have a paid license on Smartsheets and need to invite free users to certain spaces/documents to collaborate on work documents. However, when I share to users (both free and paid) with admin or editor access, they can't edit the d…
    Answered - Pending Review
    88 7
    Answered - Pending Review 88 views 7 comments Most recent by Andrée Starå Using Smartsheet
  • Can I export a list of users that are contained within a particular group found in Group Management?
    In Using Smartsheet
    I have a group which contains over 300 employees. It is challenging trying to keep the list current, without being able to export a list of users contained in the Smartsheet group. Am I missing something? Any workarounds? Thanks! Mary
    Answered - Pending Review
    52 2
    Answered - Pending Review 52 views 2 comments Most recent by Mary Farmer Using Smartsheet
  • How can I link my sheets in Workspaces?
    In Using Smartsheet
    Hello, I'm wondering if there's a way to link my sheets in workspaces, we want something that will transfer onto the other sheets or have something in red trigger another sheet into auto generating it there to know what task needs to be co…
    Answered - Pending Review
    22 1
    Answered - Pending Review 22 views 1 comment Most recent by Genevieve P. Using Smartsheet
  • prevent owner from editing locket cell
    In Using Smartsheet
    how can I prevent owner to not be able to accidentally  edit a locked cell/column, columns are already locked, but the owner will sometimes accidentally edit cells with formulas. Be nice if there a way to disable the accidentally editing…
    375 5
    375 views 5 comments Most recent by Rachael.EmpowerYolo Using Smartsheet
  • Setting different working days for individuals
    In Using Smartsheet
    Is there a way to set different working days for individuals? I know that it is possible to define working days through the Project Settings function but I want to set this for one person only to reflect their part time working structure -…
    Answered - Pending Review
    354 4
    Answered - Pending Review 354 views 4 comments Most recent by Sindresops Using Smartsheet
  • Licenced User not recognised as registered
    In Using Smartsheet
    I'm the only licence holder on our company account. I've attempted to create a new sheet but I receive a message saying I can't do this as I'm not a licenced user. My main page on Smartsheet also has a message that I have limited access …
    Answered - Pending Review
    25 1
    Answered - Pending Review 25 views 1 comment Most recent by Genevieve P. Using Smartsheet
  • The difference between Limited and Restricted
    In Using Smartsheet
    Hello, I am hoping someone can really explain (over explain) the difference between Limited and Restricted permissions in sheet level automation workflows. I can see how Smartsheet defines it: Restricted (Default)—Only people who can view …
    98 1
    Answered ✓ 98 views 1 comment Most recent by Krissia B Using Smartsheet
  • Licensed vs Admin status
    In Using Smartsheet
    Does anyone else have a challenge with this mix of functionality? As a "free user" with admin access to a sheet, someone can move or copy entire rows somewhere else. But that same user cannot lock a row or columns. (And, while…
    24 0
    24 views 0 comments Started by Dale Murphy Using Smartsheet
  • How can I share a report to an user without sharing him paper, source of report?
    In Using Smartsheet
    I would share some data in a report with an user but I do not want share with him the paper, source of report. The aim is to use report as a tool able to visualize data for all users and to track and modify data on a paper used only by our…
    11 2
    Answered ✓ 11 views 2 comments Most recent by giusece Using Smartsheet