Account/User Management

Discussion List

  • Why are unlicensed users asked to upgrade to Premium?
    In Using Smartsheet
    Hi there, Not sure whether this is request for change or an error in our licensing/configuration, but the unlicensed users in our configuration see a message that reads "You have limited access to Smartsheet. Upgrade to use premium fe…
    Answered - Pending Review
    146 3
    Answered - Pending Review 146 views 3 comments Most recent by Devynn Johnson Using Smartsheet
  • Form - Restrict access to a domain name
    In Using Smartsheet
    Hi, I am re-activating this question that was asked a few years ago on restricting access to a web form to a domain name (or specific group). We have developed a service request process using a smartsheet form for users to send in reques…
    Answered - Pending Review
    55 1
    Answered - Pending Review 55 views 1 comment Most recent by M Underbrink Using Smartsheet
  • WorkApps
    In Premium Apps and Integrations
    Tried experimenting with WorkApps this weekend and I am super excited about it, but I do have quite a few questions and blockers at this point, who can I work with to try and get answers or resolution of the issues? I don't want to keep p…
    Answered - Pending Review
    42 1
    Answered - Pending Review 42 views 1 comment Most recent by Genevieve P Premium Apps and Integrations
  • New Sheet -- Announcements Message
    In Using Smartsheet
    Hi, Is there a way to have a welcome screen or alert come up when a person goes into a sheet. I would like the sheets comments to pop up on new sheets or like an announcement on already existing sheets.
    81 2
    81 views 2 comments Most recent by Brianne Laird Using Smartsheet
  • Volunteer Allocation
    In Formulas and Functions
    Hi All,  I am attempting to find a solution for a specific manual task that is error prone and very time intensive - We need about 300 volunteers occasionally on short notice and need them across multiple cities in 20-50 specific location…
    91 3
    91 views 3 comments Most recent by Brianne Laird Formulas and Functions
  • Simplest way to update staff on onboarding tasks
    In Formulas and Functions
    My organization (a small physicians office) is creating a new onboarding check list via smartsheet. We want to update the staff on certain tasks they need to complete for new staff members going through the process. I've considered a few o…
    Answered - Pending Review
    81 3
    Answered - Pending Review 81 views 3 comments Most recent by Brianne Laird Formulas and Functions
  • Check Box Question
    In Formulas and Functions
    Can you make a requirement to fill out specific boxes before you are able to check the checkbox? So basically you can't check the box unless Column/Row A1 -- B19 -- and M24?
    Answered - Pending Review
    21 9
    Answered - Pending Review 21 views 9 comments Most recent by Paul Newcome Formulas and Functions
  • Mobile view for Dynamic View?
    In Premium Apps and Integrations
    Hi, Can dynamic views be accessed on smartphones/mobile devices? I don't see this option on the app.
    41 1
    Accepted Answer 41 views 1 comment Most recent by Andrée Starå Premium Apps and Integrations
  • If Cell is Empty or Blank
    In Formulas and Functions
    Hi,  I have created the following formula =IF(COUNTIF([New Case Checklist Status]@row:[PCORI Reports]@row, "Pending") > 0, "Pending", IF(COUNTIF([New Case Checklist Status]@row:[PCORI Reports]@row, "Created"…
    144 9
    Accepted Answer 144 views 9 comments Most recent by Paul Newcome Formulas and Functions
  • Impact of deleting/removing a user
    In Using Smartsheet
    What is the impact of deleting a user if they were previously an owner of sheet and groups? (Note; I have already transferred all of their items to someone else, but they were the original author of these sheets and had input (row entri…
    33 3
    Accepted Answer 33 views 3 comments Most recent by David Tutwiler Using Smartsheet