Discussion List
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How to stop Auomations from combining two form entiresIn Using SmartsheetI have a Smartsheet form that when submitted triggers and automated email. However, if two forms are filled out within a minute or two of each other it combines both entries into one automated/combined email that is sent out. I want each f…
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Sending email, update requests and commentsIn Using SmartsheetHello! I'm trying to use Smartsheet as a service request system for my team (data analysis and database management). End users only access the form, which I've embedded on a SharePoint site. Part of what I am trying to figure out is emaili…
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Multiple Notifications/Emails for single workflowIn Using SmartsheetI put together a workflow that sends an email for approval, however whenever the project is approved it email blasts the contact who made the request (sends out like 7 emails/notifications) that all say the same thing. Is there a way to o…
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Contact Card email address fo automationIn Using SmartsheetHi All, I have a sheet where customers send a submission and get automated emails with field data that they submitted. I want to provide details of the assignee of their submission but want to provide the assignees email address stated on …
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Unable to Edit DNS Records for Custom Email DomainIn Using SmartsheetHello! I am a system admin for my company's smartsheet account and I am trying to set up our Custom Email Domain. I have already verified our domain and turned on user auto provisioning. I sent our IT person the instructions on creating th…Answered - Pending Review 11 views 2 comments 0 points Most recent by Genevieve Evans Using Smartsheet
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When sending an automated email, is there anyway I can pick which order the customized fields go in?In Using SmartsheetEach time that I try to put certain fields from the sheet into my customized message in a certain order, it keeps changing it to something random.
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Add Attachments from a Reply in an Email to the Corresponding Row in SmartsheetIn Using SmartsheetHello! I am trying to create a successful ticketing process in Smartsheet for my company. I am about to pitch to the COO to use Dynamic View as an easy interface for our end users when handling incoming tickets. There is one functionality …
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Attachment limits when sharing via emailIn Using SmartsheetIs there a limit to the number of attachments that can be shared? How can I see the number of attachments linked to a sheet? I keep receiving this error message when trying to send a sheet that is 1118 rows - not sure how many attachments.…
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Extract Email Address Only from Contact List Column Upon Export into a Spread SheetIn Formulas and FunctionsHi, In reference, to the above subject, I would need an help to view or extract only Email address from the Contact List column when I export the Smartsheet sheet to Excel spreadsheet. Thanks! Khushboo
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Automation - Alert Someone - Not generating emailIn Formulas and FunctionsI'm working to set up a ticketing system and I want to have two automated emails. The first is to acknowledge the request, which is set to trigger when the support person changes the status to "not started" or "in progress&…
