Welcome to the New Smartsheet Online Community
You’ll notice that things have changed a bit. If you need help getting oriented, please take a look at the posts here in the Welcome to the Community category.
Discussion List
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First post 01/23/20,Last post 01/24/20I am wondering if anyone can help point me in the right direction in setting up this smartsheet. We are trying to automate an email notification for over 100 employees for when they receive a time accrued balance at the end of the month. I…Using Smartsheet201Clyshaw Whipple -
Intake Requests Without FormAnsweredFirst post 01/18/20,Last post 01/18/20I am trying to see if there is a way to create rows via email without having our employees use a form. We are currently receiving a large amount of requests from our branch personnel to our corporate office. These are specific requests fo…Using Smartsheet171Lindsey Holybee
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First post 01/14/20,Last post 01/15/20Good morning all, I have a question regarding email notifications sent when a reminder is set in a row. Is there a way to set the reminders emails to be delivered at a specific time on the due date specified? Every time we set reminders, w…Using Smartsheet5416Juan-JLC
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First post 12/24/19,Last post 12/27/19Hello Community! I would like to to have smartsheet deliver a single email notification or Microsoft Teams alert after a user updates multiple lines. Right now, I can update multiple lines on the sheet but only one email or notification i…Using Smartsheet372mlanterman
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First post 12/11/19,Last post 12/11/19In the upper-right corner of the Community, click Account Options > Edit Profile. https://us.v-cdn.net/6031209/uploads/949/AHYWK87OXOUI.png From the options on the left, click Notification Preferences. https://us.v-cdn.net/6031209/…Welcome to the Community430Genevieve P. -
First post 12/06/19,Last post 12/06/19Dears, Our customer has a number of unlicensed users which work on Smartsheet. A new employee joined and created a new free trial user account. This user is not able to email comments out of a sheet: "You've exceeded the maxim…Using Smartsheet224Mitch Van Riel
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First post 12/05/19,Last post 12/06/19I understand this is not a place to deal with indivisual cases, but as I cannot reach anyone in Smartsheet, I've decided to write here. Thought I've been trying to contact Smartsheet since mid-November either through "Contuct us"…Using Smartsheet303E Sa
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First post 12/04/19,Last post 12/05/19Hi All, I am attempting to find a solution for a specific manual task that is error prone and very time intensive - We need about 300 volunteers occasionally on short notice and need them across multiple cities in 20-50 specific location…Formulas and Functions402KDub618
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First post 11/26/19,Last post 12/03/19I have been trying to create an automated workflow that triggers an email to the assigned to person when the Due Date field is not completed. I have tried different intervals, but it still isn't working. I have checked the permission set…Using Smartsheet293DSheridan
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First post 11/27/19,Last post 12/02/19Hi! I'm trying to set up a workflow which sends notifications only to a contact in a cell which is part of a contact column. Although permissions are set to "Unrestricted" the workflow isn't working! A test environment with m…Using Smartsheet423Andreas Krause
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First post 12/02/19,Last post 12/02/19Hello Team, I would like to know how to enable or create smartsheet to send automated birthday emails with customised template to employees in my org, on their birthdays. aprriciate for the helpUsing Smartsheet332mitta.nithin112911
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First post 11/29/19,Last post 11/29/19Hi One of the users in my team has Unsubscribed the automation message by mistake. How do I turn this on again for her? Also, how do I know how many of my users have unsubscribed themselves in the same manner? ThanksUsing Smartsheet303[email protected]
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First post 08/07/19,Last post 11/29/19One of the users mistakenly unsubscribed from the workflow email notification, how can they be subscribed again to this particular workflow?Using Smartsheet424sklagsbrun99196
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First post 11/26/19,Last post 11/26/19Is there a way to retain email messages as comments, when they are sent directly from a row in Smartsheet? If not, this would be a great addition.Using Smartsheet191Ian Soares -
First post 11/26/19,Last post 11/26/19I have just been assigned the task of setting up the Project Management Office in my company. For now I need two things, firstly a project tracker for tracking and monitoring individual projects and then a master portfolio tracker where al…Formulas and Functions341bukkymoh01
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First post 09/13/19,Last post 11/21/19I get an error message randomly when I get to the final step in adding an email to my sheet. It says - Your changes could not be applied. Please check “. This doesn’t happen all the time and is not consistent. (Image)Using Smartsheet222Joyce Woram
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First post 11/18/19,Last post 11/18/19When receiving emails from smartsheet.automation.com, we are experiencing very poor quality emails that have large spacing between paragraphs, and sometimes the text is stripped from a sentence and moved to a different row. I had our IT l…Using Smartsheet253Alex Palmer -
First post 11/05/19,Last post 11/14/19Is there a way to place drop down lists on the dashboard yet? Need direction..Using Smartsheet403marine8888
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First post 11/05/19,Last post 11/14/19Hi there, I've set up multiple automated emails as part of the workflow process, and have just noticed that the dates contained in the automated emails are in the incorrect format, despite me setting my regional preference in the settings…Using Smartsheet353Colin_G
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First post 11/11/19,Last post 11/12/19I'm trying to setup an intake process where a new project is submitted through a form and appears within a project intake sheet for review/approval/denial. If approved, I'd like certain, if not all, column values for new projects to be cop…Formulas and Functions211Brad Huff
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First post 09/25/19,Last post 11/09/19Hi, has something changed for free users with the send option at a row level? we have a number of admin users but also free users than will fill out details in a row and then click the row dropdown and select the "send..." to…Using Smartsheet317[email protected]
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First post 11/06/19,Last post 11/07/19I have created a form to capture some series of data. One of the fields on the form is for the user that is completing the form to key in their email address. I would like to create workflow automation when a certain trigger has taken pla…Using Smartsheet251Shah_0614
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First post 06/15/17,Last post 11/06/19Hi, I want to configure my own email address to send notifications to team. How can I send the notification from my email instead of [email protected] If the feature is not supported in Smartsheet, what workarounds are availab…Archived 2017 Posts644ASharma
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First post 11/04/19,Last post 11/06/19Hello, Currently Smartsheet doesn't allow me to send an Alert with an attachment. The context of this is for a travel spreadsheet, when someone enters their itinerary, it will send the person an email with a standard email containing an a…API & Developers342Oby
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First post 11/05/19,Last post 11/05/19We've created a Form attached to one of our sheets, but is there a way to automatically CC a generic email address into all responses? Or is the only option to create an Alert?Using Smartsheet212abuckle
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First post 11/02/19,Last post 11/04/19Hi! I'm trying to generate custom PDFs with a specific template from a smartsheet row. The workflow currently uses an automation to send an email when the row is "done". Right now, that email contains the "Row Number" …API & Developers251bcromie
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First post 10/30/19,Last post 11/02/19Hi, I would like to add a hyperlink to a Smartsheet report in an alert. The idea is that I want to direct the alert recipients to go to this report to complete a task. Is there anyway to get a hyperlink into the body text of the email ale…Using Smartsheet313eskaplan
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First post 10/28/19,Last post 10/30/19Hi, I'm not able to use the email adress of a contact in another cell. I need this for building a specific link in another cell. e.g. https://blabla.com/#browse/profile/[email protected] ="https://blabla.com/#browse/profile/"…Formulas and Functions181Joachim Mund
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First post 10/29/19,Last post 10/30/19From beginning of the week all alerts form my smart sheet are not sent anymore. I have not change any workflow settings. last week everything was ok. I have the same problem on my all smart sheets. Please help. Attached workflow (Image)Using Smartsheet247M. Lewandowski
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Technology Support Manager 24 views 9 comments 0 points Most recent by Andrée Starå Using SmartsheetFirst post 09/19/19,Last post 10/28/19Hi there, I am curious to find out if I can embed a button (or link) into an email that would make an entry into a SmartSheet. Let's say I want to send an email which asks the recipient to choose one of two options. I could send them to…Using Smartsheet249Technology Support Manager
