Email

Discussion List

  • Extract Email Address Only from Contact List Column Upon Export into a Spread Sheet
    In Formulas and Functions
    Hi, In reference, to the above subject, I would need an help to view or extract only Email address from the Contact List column when I export the Smartsheet sheet to Excel spreadsheet. Thanks! Khushboo  
    2172 3
    2.2K views 3 comments Most recent by JeremiahHorstick Formulas and Functions
  • Automation - Alert Someone - Not generating email
    In Formulas and Functions
    I'm working to set up a ticketing system and I want to have two automated emails. The first is to acknowledge the request, which is set to trigger when the support person changes the status to "not started" or "in progress&…
    Accepted
    16 5
    Accepted Answer 16 views 5 comments Most recent by Bassam Khalil Formulas and Functions
  • Outside Users and Notifications
    In Using Smartsheet
    We changed our sheet permission to be unrestricted and updated our notifications to be sent to anyone. We did two tests, one to my personal email (included in our domain) and one to my assistant's personal email (not included in our domain…
    Answered - Pending Review
    20 3
    Answered - Pending Review 20 views 3 comments Most recent by Paul Newcome Using Smartsheet
  • Automation - Change Linked Sheet
    In Formulas and Functions
    Hi All Is it possible to change the linked sheet in the email that is received through the automation workflow? Here is my challenge // Automation - IF Status Change from GREEN to RED THEN notify individual and COPY ROW(s) to task sheet No…
    Accepted
    16 3
    Accepted Answer 16 views 3 comments Most recent by Andrée Starå Formulas and Functions
  • Workflow email content based on conditions/critieria
    In Formulas and Functions
    Hi All I'm very very new to SS (just got a license today) and I've been included in a team to improve the notification process to our wider audience with key information to help them complete actions quicker with minimum TLDR! Is it possib…
    Answered - Pending Review
    29 1
    Answered - Pending Review 29 views 1 comment Most recent by Andrée Starå Formulas and Functions
  • Format form email?
    In Using Smartsheet
    Hello! Can the formatting of an email that is sent by a form be customized, or even changed? The email that is sent has all the form info of course but is incredibly difficult to read for the recipient. Thanks!
    Answered - Pending Review
    29 8
    Answered - Pending Review 29 views 8 comments Most recent by Jamie567 Using Smartsheet
  • Update Request emails not including message text?
    In Using Smartsheet
    Hello, We're having an issue where, when update requests are sent, they don't include the message text that we set in the automation settings. Instead they have the default 'Please update my online sheet.' I've included images of the autom…
    Accepted
    42 5
    Accepted Answer 42 views 5 comments Most recent by Genevieve P. Using Smartsheet
  • Email Validation in Forms
    In Using Smartsheet
    Can we validate if the entered email address is valid in Smartsheet forms? I used the contact column hoping it will validate in the content entered is an email address but no luck. Is there any other way?
    Answered - Pending Review
    49 3
    Answered - Pending Review 49 views 3 comments Most recent by Ameya Athalye Using Smartsheet
  • Email Limitations for Email Alerts?
    In Using Smartsheet
    Is there a known bug that prevents email alerts from being sent to a generic or non-individual email? I have a workflow set up where the final step is that an email alert goes to a one of our office services staff for each office depending…
    Answered - Pending Review
    15 3
    Answered - Pending Review 15 views 3 comments Most recent by Genevieve P. Using Smartsheet
  • Sending approvals through email?
    In Formulas and Functions
    I see that Smartsheet has the ability to let someone know they have a task due by sending them an email with the task details. I am wondering if it is possible to subsequently send an email on Due Date +1 to say "you had this task du…
    Accepted
    7 1
    Accepted Answer 7 views 1 comment Most recent by Andrée Starå Formulas and Functions