Account User Management

 

Discussion List

  • User Activity Report
    In Using Smartsheet
    I am trying to get a report of all of the activities and actions taken in our workspace. Is there something already created for this? Or is this something I am able to create on my own? If so, what would be the steps I take to create the r…
    Answered - Pending Review
    10 1
    Answered - Pending Review 10 views 1 comment Most recent by Genevieve P. Using Smartsheet
  • What licensing is required for collaborators, commenters etc please?
    In Using Smartsheet
    Hi, I have searched but can't find a definitive answer. If I create a project plan in Smartsheet and want people to comment, update or collaborate in general, which of those need a paid license please? To clarify, in this scenario the cre…
    Accepted
    7 1
    Accepted Answer 7 views 1 comment Most recent by Paul Newcome Using Smartsheet
  • Frequently Disconnected/Logged Out
    In Using Smartsheet
    Hi everyone, I've taken this up with support but in the meantime (several days and counting). About a week ago or so I noticed that as I go about my day to day work, pretty much exclusively in Smartsheet and very active use, I get spontane…
    Answered - Pending Review
    224 4
    Answered - Pending Review 224 views 4 comments Most recent by Genevieve P. Using Smartsheet
  • Can a proof link to a report and not a sheet?
    In Using Smartsheet
    We have a master document that is only updated and fed by a form and reports. Now that I am using the proofing module, the alert from my artist takes my people to our master document and not the reports they work from. We just had an empl…
    Answered - Pending Review
    23 2
    Answered - Pending Review 23 views 2 comments Most recent by Genevieve P. Using Smartsheet
  • API Questions
    In API & Developers
    Hello, I'm new to Smartsheet but an old hand at data analytics. We have a group using Smartsheet to manage their project data, and they have asked to have their data merged with other in-house databases to provide consistent reporting. We …
    Answered - Pending Review
    68 6
    Answered - Pending Review 68 views 6 comments Most recent by mjbernier API & Developers
  • when I upload users from csv file, I got unreadable names, probably the wrong charset settings.
    In Using Smartsheet
    I've tried severeal times, it's obvious Smartsheet saves those accounts as they were uploaded the first time, and there are no option to update those names in batch, and there are no options to edit one by one either until those users acti…
    Answered - Pending Review
    32 1
    Answered - Pending Review 32 views 1 comment Most recent by Genevieve P. Using Smartsheet
  • Why can't I edit First/Last Name of an unlicenced user before they accept invitations?
    In Using Smartsheet
    Until an unlicensed user accepts an invitation, it is not possible to edit their First Name or Last Name, or their Email Address for that matter. When adding a new unlicensed user either individually or via a bulk upload, Smartsheet stores…
    Accepted
    22 1
    Accepted Answer 22 views 1 comment Most recent by Genevieve P. Using Smartsheet
  • Error message when mass loading users
    In Using Smartsheet
    Hi, I get error messages while mass loading non licensed users to the system. I used the template provided on the website to create the csv file. See sample attached (I changed name and email addresses). Any idea what those 2 messages mean…
    Answered - Pending Review
    12 2
    Answered - Pending Review 12 views 2 comments Most recent by Anne-Solene Monrouzeau Using Smartsheet
  • Can you use Groups in Contact list column type?
    In Using Smartsheet
    We have different groups created under user management, for example, email team, marketing team etc. I wanted to know if they can be used inside a column with contact list column type for a project? If yes, how? If not, what exactly is the…
    Accepted
    250 8
    Accepted Answer 250 views 8 comments Most recent by Athar Using Smartsheet
  • User deletion
    In Using Smartsheet
    I hope you are well. I wanted to know if when I delete an account from my plan, the comments it has made over time are deleted or remain intact? Thank you very much in advance.
    Accepted
    13 1
    Accepted Answer 13 views 1 comment Most recent by Krissia B Using Smartsheet