Account/User Management
Discussion List
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Access for invited Team MembersIn Using SmartsheetWhen connected to my company's network, only particular team members can access Smartsheet. For those that cannot access it, neither the email invitation or direct login works. From the email invitation an error comes up that reads "T…
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Best Practice -- Ownership Transfer, Order of StepsIn Using SmartsheetGood morning, I am going to be doing an official handoff of our Smartsheet account administration to another user (currently unlicensed). That user will be the administrator of the account owning and managing the 6 workspaces currently i…
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Permissions not allowing users to attachIn Using SmartsheetHello all, I'm having an issue with a smartsheet not allowing people outside of my company to attach things to line items. Everyone in the smartsheet has Editor - Can Share permissions. The folks outside of the company do not have smartsh…
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Assigned To shows email address not nameIn Using SmartsheetWhen I setup the contact in My Smartsheet Contacts I include the "Name" and "email address", yet when I go to assign the person to the "Assigned To" column sometimes it only shows the email address and not the…
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Crossing multiple data bases with a Partial Text/Number matchIn Formulas and FunctionsHello all! This is my first question. I am building a tracker called "My Project Tracker" that takes information from multiple "master sheets" built by different teams with different purposes. See screenshot for example…
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Admins cannot Edit our Smartsheet after sharing permissions changedIn Using SmartsheetWe are on a Pro Plan account with one license. We would like two people to have the ability to edit and add data to a Smart Sheet. We have granted them editing permissions and then tried giving them Admin permissions. They are both unable …
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Alternative of Event Reporting APIIn API & DevelopersHi, Can you please let us know if there is another API expect Event Reporting API through which we can extract Event data of users.? Thank you
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Do group admins have to be in a group?In Using SmartsheetHey there, I have made groups that I want to continue to manage, but I do not want to be a member of the group. Smartsheet seems to add the group admin by default and when I delete myself from a group, I reappear. For example, I want to m…
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Request Access NotificationIn Using SmartsheetI provision all projects for our PMO and each project is housed in a Workspace to control access, so, I am the 'owner' for each project in our organization... This setup worked for a time, but now that we're scaling up, I'm receiving acce…
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Digital SignatureIn Using SmartsheetHi all, I've searched for this topic, but i could not find directly what i was looking for. Is there on Smartsheet any functionality for digital signature that doesn't require pairing our service with another software? All the solut…
