Account/User Management

 

Discussion List

  • Access for invited Team Members
    In Using Smartsheet
    When connected to my company's network, only particular team members can access Smartsheet. For those that cannot access it, neither the email invitation or direct login works. From the email invitation an error comes up that reads "T…
    Accepted
    13 2
    Answered ✓ 13 views 2 comments Most recent by Chris.1074 Using Smartsheet
  • Best Practice -- Ownership Transfer, Order of Steps
    In Using Smartsheet
    Good morning, I am going to be doing an official handoff of our Smartsheet account administration to another user (currently unlicensed). That user will be the administrator of the account owning and managing the 6 workspaces currently i…
    Answered - Pending Review
    20 2
    Answered - Pending Review 20 views 2 comments Most recent by Bessie Koch Using Smartsheet
  • Permissions not allowing users to attach
    In Using Smartsheet
    Hello all, I'm having an issue with a smartsheet not allowing people outside of my company to attach things to line items. Everyone in the smartsheet has Editor - Can Share permissions. The folks outside of the company do not have smartsh…
    Answered - Pending Review
    26 5
    Answered - Pending Review 26 views 5 comments Most recent by Andrée Starå Using Smartsheet
  • Assigned To shows email address not name
    In Using Smartsheet
    When I setup the contact in My Smartsheet Contacts I include the "Name" and "email address", yet when I go to assign the person to the "Assigned To" column sometimes it only shows the email address and not the…
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    1866 5
    1.9K views 5 comments Most recent by Marina Garrison Using Smartsheet
  • Crossing multiple data bases with a Partial Text/Number match
    In Formulas and Functions
    Hello all! This is my first question. I am building a tracker called "My Project Tracker" that takes information from multiple "master sheets" built by different teams with different purposes. See screenshot for example…
    Accepted
    34 3
    Answered ✓ 34 views 3 comments Most recent by Genevieve P. Formulas and Functions
  • Admins cannot Edit our Smartsheet after sharing permissions changed
    In Using Smartsheet
    We are on a Pro Plan account with one license. We would like two people to have the ability to edit and add data to a Smart Sheet. We have granted them editing permissions and then tried giving them Admin permissions. They are both unable …
    Answered - Pending Review
    30 1
    Answered - Pending Review 30 views 1 comment Most recent by Andrée Starå Using Smartsheet
  • Alternative of Event Reporting API
    In API & Developers
    Hi, Can you please let us know if there is another API expect Event Reporting API through which we can extract Event data of users.? Thank you
    Answered - Pending Review
    16 1
    Answered - Pending Review 16 views 1 comment Most recent by Andrée Starå API & Developers
  • Do group admins have to be in a group?
    In Using Smartsheet
    Hey there, I have made groups that I want to continue to manage, but I do not want to be a member of the group. Smartsheet seems to add the group admin by default and when I delete myself from a group, I reappear. For example, I want to m…
    Answered - Pending Review
    14 3
    Answered - Pending Review 14 views 3 comments Most recent by Genevieve P. Using Smartsheet
  • Request Access Notification
    In Using Smartsheet
    I provision all projects for our PMO and each project is housed in a Workspace to control access, so, I am the 'owner' for each project in our organization... This setup worked for a time, but now that we're scaling up, I'm receiving acce…
    358 3
    358 views 3 comments Most recent by Atul Chopra Using Smartsheet
  • Digital Signature
    In Using Smartsheet
    Hi all,   I've searched for this topic, but i could not find directly what  i was looking for. Is there on Smartsheet any functionality for digital signature that doesn't require pairing our service with another software? All the solut…
    4130 11
    4.1K views 11 comments Most recent by Primoz Using Smartsheet