Account/User Management

Discussion List

  • Access to multiple Smartsheet accounts
    In Using Smartsheet
    Is it possible for a single user to have access to multiple Smartsheet accounts with the same login? If so, is it possible to login to one account and then switch to the other account .
    683 10
    683 views 10 comments Most recent by Genevieve P. Using Smartsheet
  • Why are unlicensed users asked to upgrade to Premium?
    In Using Smartsheet
    Hi there, Not sure whether this is request for change or an error in our licensing/configuration, but the unlicensed users in our configuration see a message that reads "You have limited access to Smartsheet. Upgrade to use premium fe…
    Answered - Pending Review
    421 10
    Answered - Pending Review 421 views 10 comments Most recent by SeanPM Using Smartsheet
  • How to count characters in cell
    In Using Smartsheet
    Hello I am trying to figure out how to count characters in a cell. I am using the LEN formula =LEN(name of column) but i am getting the unparseable showing in cell every time i try?
    Answered - Pending Review
    7 1
    Answered - Pending Review 7 views 1 comment Most recent by Kelly Moore Using Smartsheet
  • User icons grey out
    In Using Smartsheet
    Hello, We've notice that about half our users no longer have their initials show up as part of their user icons, and instead these appear to be grey out. All of them are still active and we have not changed anything. Anybody else have this…
    Answered - Pending Review
    47 3
    Answered - Pending Review 47 views 3 comments Most recent by Andrée Starå Using Smartsheet
  • Access Issues with Smartsheets?
    In Using Smartsheet
    Hi All, I have a paid license on Smartsheets and need to invite free users to certain spaces/documents to collaborate on work documents. However, when I share to users (both free and paid) with admin or editor access, they can't edit the d…
    Answered - Pending Review
    30 7
    Answered - Pending Review 30 views 7 comments Most recent by Andrée Starå Using Smartsheet
  • Can I export a list of users that are contained within a particular group found in Group Management?
    In Using Smartsheet
    I have a group which contains over 300 employees. It is challenging trying to keep the list current, without being able to export a list of users contained in the Smartsheet group. Am I missing something? Any workarounds? Thanks! Mary
    Answered - Pending Review
    19 2
    Answered - Pending Review 19 views 2 comments Most recent by Mary Farmer Using Smartsheet
  • How can I link my sheets in Workspaces?
    In Using Smartsheet
    Hello, I'm wondering if there's a way to link my sheets in workspaces, we want something that will transfer onto the other sheets or have something in red trigger another sheet into auto generating it there to know what task needs to be co…
    Answered - Pending Review
    15 1
    Answered - Pending Review 15 views 1 comment Most recent by Genevieve P. Using Smartsheet
  • prevent owner from editing locket cell
    In Using Smartsheet
    how can I prevent owner to not be able to accidentally  edit a locked cell/column, columns are already locked, but the owner will sometimes accidentally edit cells with formulas. Be nice if there a way to disable the accidentally editing…
    319 5
    319 views 5 comments Most recent by Rachael.EmpowerYolo Using Smartsheet
  • Setting different working days for individuals
    In Using Smartsheet
    Is there a way to set different working days for individuals? I know that it is possible to define working days through the Project Settings function but I want to set this for one person only to reflect their part time working structure -…
    Answered - Pending Review
    242 4
    Answered - Pending Review 242 views 4 comments Most recent by Sindresops Using Smartsheet
  • Licenced User not recognised as registered
    In Using Smartsheet
    I'm the only licence holder on our company account. I've attempted to create a new sheet but I receive a message saying I can't do this as I'm not a licenced user. My main page on Smartsheet also has a message that I have limited access …
    Answered - Pending Review
    23 1
    Answered - Pending Review 23 views 1 comment Most recent by Genevieve P. Using Smartsheet