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Forms Manager enhancements in new views, now generally available!
January 23, 2026 We’ve enhanced the Forms Manager in the new views (table, board, and timeline) to make form management faster and more seamless, without switching back to legacy views like grid or card. You can now edit or delete forms, copy form links, access embed codes, and turn forms on or off directly within new…
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Help Article updates January 2026
Hello Community, We’ve published new videos on these topics: Smartsheet contacts in Manage contacts in the My Smartsheet Contacts list Brandfolder user permissions in User permissions How to use Brandfolder asset automations in Brandfolder asset automation How to use Data Shuttle to upload data in Create an upload workflow…
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Cross-sheet formula references in table view, now generally available!
January 22, 2026 Many users manage complex projects across multiple interrelated sheets and rely on formulas to consolidate data, calculate key metrics, and generate portfolio-level rollups. A critical part of this workflow is the ability to reference values from other sheets—commonly known as cross-sheet formula…
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Join us for the Jumpstart 2026 Festival with Community!
Four years ago, we threw a virtual party to kick off the new year and bring this beautiful Community together. Because of you, we've grown from that one event to a week. Long. Festival! 📢 You read that right: A week of celebration. Two massive events. Starting the week of February 9, the Community will be a place of…
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A memorable year for the Smartsheet Community
Hello Smartsheet Community, I hope January has been an energizing and inspiring month for you so far. As we look forward to all the amazing open doors 2026 has for us, let’s take one last look back at 2025 to celebrate an incredible year of growth, connection, and achievement for the Community. 10 Years of Community & 20…
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Introducing the in-app Help Center, now generally available!
January, 15, 2026 We’ve redesigned our in-app help experience to make it easier to get the answers you need, right from where you are in Smartsheet. The new Help Center surfaces your most important learning resources, including recommending relevant articles and videos based on what you're working on and the ability to…
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File menu operations in new views, now generally available!
January 14, 2026 New views (table, board, and timeline) now support the File menu, which centralizes key sheet-level actions in a single, easy-to-access dropdown located beside the sheet name in the toolbar. With this menu, you can duplicate, export, and see the activity log, without needing to switch views or navigate…
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Portland Smartsheet Customer Appreciation Meetup
Raise a glass to 2026 with Smartsheet! Join us January 22 at Amaterra Winery for a customer appreciation evening featuring networking, a guided wine tasting, and a look at what’s next for Intelligent Work Management. 🥂 Register today! Have a colleague who’d enjoy attending? Please pass along the invite.
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Boston Smartsheet Customer Appreciation Meetup
Serve up 2026 with Smartsheet! Join us January 21 at SPIN Boston 🏓 as we celebrate our customer community with networking, friendly competition, and a sneak peek at what’s ahead for Intelligent Work Management. Register today! Know a colleague who should join? Feel free to share the invite.
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Community Corner Newsletter [January 2026]
2026, we made it y’all! I hope you all had a lovely holiday season and are now excited to see what you can achieve in the new year and with the evolving Smartsheet platform and fantastic support and guidance from the Smartsheet Community. I really hope to see everyone when we announce special Community news VERY SOON. You…
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Helping people realize Smartsheet value 📈
Hi Community, At this year’s ENGAGE conference, many of you participated in an activity at our ‘Idea Labs’ aimed at understanding what keeps people in your organization from adopting Smartsheet. The major takeaway? Executives and team members are reluctant to embrace a new tool without first knowing what's in it for them.…
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🪄 If you could snap your fingers to make onboarding your team easier..
Hi and happy new year! Do you onboard/train new Smartsheet users at your organization? If so, I’m reaching out as I could use your expertise as we enter the new year. I'd initially posed this to Mobilizers, and am expanding to this broader community to add your perspective. I’m curious about your experience: How do you…
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January Question of the Month - Join the conversation and receive a badge
Happy 2026, Community. I am so happy to welcome a brand-new year with all of you. I hope you’ve had a wonderful holiday season and are feeling inspired to make 2026 one for the books! We closed 2025 with your creative holiday ideas, and honestly, I wish I could add them all to the calendar. Based on your responses, I think…
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The timeline dashboard widget now supports using a report as a data source
December 22, 2025 Earlier this year, customers gained the ability to add a timeline view widget to dashboards, but it could only draw from a single sheet. Now, the timeline widget also supports using timeline reports as a data source, allowing teams to surface timelines built from multiple sheets or projects. Learn More…
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NEW! Real-time Inventory and Scheduling in Forms
Hey Community! Your forms just got smarter! You can now use linked dropdown columns in your sheet to automatically hide options as they are claimed. This is a perfect solution for tracking inventory or booking slots without worrying about over-selection. If you'd like to get this setup, all the info you need is in this…
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[UPDATED 2025] Start Your Community Customer Journey Here!
Welcome to the Smartsheet Community—we’re so excited to have you here! Based on your feedback, we've redesigned our Customer Journey to be clearer than ever. We want to celebrate your contributions and help you take advantage of everything the Community has to offer, so we've outlined the updated journey available to you…
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Meet Sherry Fox, our December Member Spotlight! 🎉
Have yourself a merry little Member Spotlight this month with none other than @Sherry Fox! If you’re just meeting Sherry for the first time, she’s a Business Process Analyst, Community Champion, and Floridian in the US. That just scratches the surface - read on to learn more. When Sherry was given an Admin license for…
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New Official Smartsheet Certification Badges!
At Engage25 our CEO Raj talked about the fact that Smartsheet, as the Intelligent Work Management Platform, is committed to your success. In his words, we are “customer obsessed: and this reality is highlighted in our enhanced certification program. Our legacy certifications (Core Product Certification, etc) were about us…
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Smartsheet Forward 2025 Edition 3: Amplifying human potential
Hello Smartsheet Community, Work is transforming faster than we’ve seen in decades, and from the stories here on Community as well as those shared with us at ENGAGE, we know that complexity is rising while change remains the only constant. At ENGAGE we shared the Smartsheet vision for how we aim to help solve three key…
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IF Formula
I'm trying to set up a formula to calculate merit increases but, I keep getting "#UNPARSEABLE" in my cell. Can someone tell me what I am doing wrong? thank you! =if([Salary Per]@row ="Hourly",[Proposed Hourly Rate]@row *2080, if([Salary Per]@row ="Annually",[Current Salary Rate]@row *(1+[Increase Percentage Salary]@row…
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Docusign license required??
Hi. I'm trying to create an automated workflow that when the trigger is met, a generated document (via the Mapping I've already created) would be attached to the appropriate row. I've tried multiple times and it doesn't seem to be working. So I researched in the Help Center and found in this article…
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Upcoming changes to the Smartsheet login experience
Smartsheet is making updates to our login experience, and you’ll soon notice an updated login page. This is a planned change; sign-in has been refreshed to make it clearer and easier to use, with a simplified layout and a more streamlined flow. What’s changing Updated visuals and a cleaner page layout A clearer…
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Pull content from multiple rows into another sheet.
I have Timesheets and would like to create Invoices. Right now I have 2 sheets, Timesheets and Invoices. One person can have multiple timesheets for the month. Can I move cell contents from 3 Timesheets into one row on the Invoice? I have tried a Join/Collect but it is only capturing one row. Thanks!
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INDEX or COLLECT with OR?
Pretty sure this a Friday afternoon brain lapse…. I need to pull a value over if one of two conditions is met. I need the {Request Number} from Sheet B IF [Case Number]@row matches {Case Number} on Sheet B OR IF [Person]@row matches {Person} from Sheet B. Thanks!1
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Gmail Smartsheet add-on givens error when attaching to row: "Your changes could not be applied."
Very frustrating. I get the same error every time I press Apply changes. See screenshot, very bottom in yellow highlighted box. I get this for every row every single time. It has not worked even once.
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Why is Gantt View Displaying an Entire Extra Year?
I created a Gantt chart in Reports to display key milestones in a project. The project is set to end in 2027 and there are no dates in the source sheet past June of 2027, yet the Gantt chart is displaying 2028. I have played around with the time display settings, but am still seeing this extra year. Does anyone have a…
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Can a Control Center provisioned project be replaced by a copy of another project
Hello, I have a provisioned project that was customized by a fair number of Dynamic Views that are used on the project Dashboard. I believe that Smartsheet still does not provision Dynamic Views otherwise I would have revised template set and simply provisioned new project. Now I would like to add a new project with…
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How to pull cell data from one sheet to another based on criteria
I have a sheet that tracks census of sheltered animals and I want to display that census cell in another sheet that matches the room number. I had a formula that pulled that but another admin had accidentally deleted some columns/formulas. In short, I want the data from the census cell to be pulled into another sheet with…
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Control Center/BluePrint and Hyperlinks not working
I am using control center / Blueprint to provision new projects. For clarification, we have a set of 8 templates that whenever we start a new project, the Control Center/BluePrint process creates a new project folder, copies in the templates, adds rows to 2 other sheets and establishes the links from our project folder’s…
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Automation Workflow Data
We have quite a few automation workflows running on multiple workspaces/sheets, and I was wondering if there was a way to export all these different jobs into some type of data format (spreadsheet) ? I am trying to build a user guide on our processes, a lot of our employees do not know what Smartsheets is doing, so I…
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Anyone having issues with Update Request Workflows?
Hi all, I have created some Update Request workflows and I am testing to myself. I am not getting email subject and body context in the Update Request Email. What I am getting is, Email Subject: "Update Request for [Sheet Name]: [Workflow Name]" and in body, "Please Update My Online Sheet". I have a specific Subject and…
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Best Practices for documenting Smartsheet Assets and automations
Looking for ideas on documenting implemented Smartsheet Solutions across the company. We have had a team member leave the company and having difficulty (1) Finding everything she created and (2) how it all interacts.
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Populate a SmartSheet Template from a form entry
Hi all, I have a form where people request a guide be created. Once that submission is complete, I have to take several of those data points and create a workflow template. Is there any way to take the data from a row and map it to the template to create the client specific sheet automatically? I am thinking of something…
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Gantt Chart Report Formula Blockage
Hey Smartsheet, At current we are unable to change the end date in a report if it is linked to a gantt chart as the formula that links the start and end date stops this. It would be great to find a way around this so our PMs can update end dates in forms. Kind regards, Arthur
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Connector blocker limitations
Currently connectors (for my purposes referring to Jira connector) we have a huge limitation that only the person who created the workflow can edit it or troubleshoot it, considering how team generally function and what happens when someone leaves the company this creates unnecessary churn instead of having the workflows…
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Salesforce Connector – Smartsheet Login Identity for Integration User (Google SSO)
Hi Smartsheet Support, We are setting up the Salesforce → Smartsheet Connector and need to create a dedicated Smartsheet integration account. Our organization uses Google SSO. We currently have: • An existing Smartsheet account already tied to my personal email . • A shared/system email that is used for other Salesforce…
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Has there been changes made to exported .csv reports? Forecast lines not appearing correctly.
Noticed now when exporting resourcing reports that scheduled work which doesn't have any incurred hours against it has missing information. If a user didn't incur any hours on a line in their timesheet, left the line empty and didn't remove it from the timesheet, it is now appearing in the Reports without the Project Name…
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Create new document/grid/etc. in existing workspace
Currently, when I select the Create button in the left menu, I can select from a number of templates and document types but it automatically puts it into a new workspace. I need the option to add this to an existing workspace. Rarely ever do I want to create a new workspace. If I do, I'll go to my folders! How is this not…
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Project Selector in Dashboard
I have a Portfolio Dashboard, In tht we have multiple domains and each domains have multiple projects. I have created a main Dashboard which is having a link of Portfolio and each domain overview dashboard. I have individual project Dashboard also Now in each domain Dashboard i want to include a project selector and as…