After the APIs were recently updated, my GET /users API call is only able to return a result of 2000 records in an array per page when I use pageSize as the parameter. However, includeAll seems to work fine.

• pageSize=10000 only resulted in 2,000.
• includeAll=true it WORKS

Hopefully this is user error and not affecting everyone's existing workflows negatively.

pageSize = 10000 result

includeAll=true result

{{runtime.event.rowId}}

but referencing the row id from a row added trigger is

{{runtime.event.id}}

I recently had an instance where the column value change stopped working the way it had been. The fix was to adjust the trigger to when a new row is added. I then had to modify multiple modules within the workflow to update the row id reference.

There are a few other instances where the reference for the same data type could be different depending on the module or trigger, and consistency would make workflows easier to build and maintain.

I am wondering if there is a solution for this scenario: I have a Data Shuttle data upload workflow to a Target Sheet that is updated when a new attachment is added.

Question: is there a function/features/workaround like Data Shuttle, Bridge, or a combination of features so that if a new column is added to the Excel source file, it can automatically update the Target Sheet with the new column?

"You have reached the maximum number of repeated schedules for workflows in your account. You must reduce the number currently used to be able to create new schedules."

This took me by surprise since I couldn’t find these limits documented anywhere.

Support confirmed there’s a limit of:

• 40 repeating schedules
• 20 one-time schedules
  (per Bridge account)

This has a pretty big impact if you’re using dynamic scheduling, and it’s not mentioned in the docs at all.

If anyone has run into this and has found a good workaround (other than a single parent schedule triggering child workflows), I’d be interested to hear it. I’m trying to avoid stacking everything into one flow in case a failure blocks everything downstream.

Also worth noting—this took over 2 weeks to get a response on a time-sensitive ticket, and it was closed right away with no chance to follow up. Would be good to get some clarity from Smartsheet on whether this is something they plan to address and why it isn’t documented.

I am able to create the webhook, but I'm having trouble figuring out how to complete the Verification Process.

Can anyone walk me through how to complete the verification steps to enable the webhook?

A few notes...

The instructions in the API documentation are not helpful to me. Please don't respond with a hyperlink to it.
I do not want to use another 3rd party app. I'd like to do everything with Bridge if possible.
I am just trying to set up a simple proof of concept to decide if this is a feature I can use moving forward.

I'm using Bridge. The Get Report module does not include definitions. According to some AI chats I should be able to use this endpoint, but it doesn't work in Bridge or in Postman:

/reports/{report ID}/reportdefinition

Has anyone had any success with pulling existing report definitions?

The challenge: Smartsheet's documentation only references webhooks.smartsheet.com for inbound traffic, but we need to know what IP addresses Bridge uses as the source when making outbound HTTP calls via the Call API utility.

A few specific questions:

1. Has anyone successfully gotten Bridge's outbound IP addresses or CIDR ranges from Smartsheet support?
2. Are these IPs static, or does Bridge use dynamic IPs for outbound calls?
3. If dynamic, has anyone found a reliable workaround short of setting up a dedicated middleware proxy?

We've already submitted a support ticket but figured this community may have run into the same wall. I saw one thread referencing a similar issue with ServiceNow ACLs but couldn't find a resolution.

Any firsthand experience appreciated.