Smartsheet does not allow a custom domain that would map our large enterprise system of email classifications. We are requesting ability to truly customize the email setting up a custom domain that is similar to smartsheetmail.companyname.com (currently we are told 4 email options and they do not meet our standard we use…
Per many interactions with Smartsheet over the topic of Custom URL and why it would not work it was determined finally that https is not supported by Smartsheet. As an enterprise account this is a requirement for us and our IT team. HTTPS method is not currently supported for CNAME we need this to be able to create a…
Hi, I have a use case that is leading to some larger questions about how Smartsheet manages PII. In this application, we offer users a form to enter their information (name, address, email etc.) into a secure sheet for our limited use. This is all relatively easy, clean (and secure). However, it gets tricky to comply with…
We would like Smartsheet to provide a mechanism to do a full backup and restore of related files. While a step in the right direction is the ability to restore to a previous version of a sheet, we find that in an integrated environment, this would not be sufficient: We have a single worksheet that drives multiple reports…
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I need customers to be able to add rows of information to a smart sheet, and later be able to edit those rows. A scrolling table view interface would work better than a form so users can see multiple records at a time. The sheet needs to be secure so that customers can only see/edit their information, and not be able to…
Does anyone have experience unlocking the Google Drive authorization error when trying Sheet Export or Data Shuttle offload? Our Google security team believes they have "unlocked" Google Access because we are now able to attach files from Google Drive to a sheet, but when trying to offload or export we are faced with this…
We are working on a sheet with some sensitive information in one section. It would be helpful to have the feature that if we collapse all applicable rows in this sensitive section into a parent row and then lock that row, that it prevents others from opening the section.
We have had instances of team members sharing entire Workspaces in lieu of Sheets to external parties. This poses a risk of non-company personnel viewing aspects of a Workspace that they shouldn't. We typically grant all company team-members Admin rights due to the limitations of Editors (not being able to create new…
Our Smartsheet backups are not appropriately protected. Backups generated from the system are available to download via a link which is openly available to anyone over the internet and there is no requirement to authenticate to download the backup. Effectively, our private and confidential data is being publicly shared…