Dears,

Our customer has a number of unlicensed users which work on Smartsheet. A new employee joined and created a new free trial user account.

This user is not able to email comments out of a sheet: "You've exceeded the maximum of 5 recipients at a time for free trial users. Please reduce your

I have an individual account which allows me 10 sheets. If I decided to delete a sheet after use will that restore 1 back to my remaining

Hi All, 

I am attempting to find a solution for a specific manual task that is error prone and very time intensive - We need about 300 volunteers occasionally on short notice and need them across multiple cities in 20-50 specific locations (we do not know these specific locations until last minute).

A number of regions (countries) have very tight internet use.  It would be helpful to be able to download local version, work on it while abroad and resync on

Hello everyone,

I have been using the proofing feature in our team for internal proofing. I have an issue where as soon as you add a new document version, the previous versions are no longer visible they sit loading. You can still download the older version you just can't see them on the proofing

I have just been assigned the task of setting up the Project Management Office in my company. For now I need two things, firstly a project tracker for tracking and monitoring individual projects and then a master portfolio tracker where all the info that's updated in the individual trackers feed

I currently use reports tied to a central tracker to report out project updates to several different teams. Some of these projects require sharing of attachments and conversations about those attachments using the row's conversation tool. 

When individuals are tagged in these, the auto-email to

We have noticed over the last 6 months or so, that there is a persistant bug when using the "highlight changes" feature.


The smartsheet will highlight changes within the given date range. However, it will also highlight other random cells. The highlight will also disappear if you move the cursor

I am trying to create a formula that counts how many jobs are due to start in a month, that havent already been started. I have created the below formula to try and count the jobs in the current month:

=COUNTIFS({Tippa JC Status}, ="", {Tippa Start}, MONTH({Tippa Start}) = MONTH(TODAY()))

Then I

I am trying to figure out if there is a way to make a Private Comment in Smartsheet?  Let's say I have a Published Report that is viewable to anyone with the link; however, I want to make a comment on a line that I don't want anyone to be able to view outside of the original document.  How can I do