Alex Palmer’s Profile

Community member since April 2017

Project Management
Area of expertise
Project Management


When receiving emails from, we are experiencing very poor quality emails that have large spacing between paragraphs, and sometimes the text is stripped from a sentence and moved to a different row.

I had our IT look at it because I had a feeling it had something to do with


I have had multiple users saying that they are unable to fill out the % Complete field correctly without placing the percentage in the form of a decimal. So when they are trying to progress their task to 25%, the value that is returning is 2,500%. In order to get the correct value of 25%, they are


We have been relying on email to notify people of any Smartsheet notifications they may be receiving as our users are not in the application daily. The problem with the emails is that our company will not add anything to external to our safe sender's domain, so anything from Smartsheet comes along