kathlenew’s Profile

Community member since June 2019



I am working on a an extensive approval workflow with numerous steps and approvers.  I am running into a challenge with getting the reasons why someone is declining a request to be part of the automation.  Is there a way to allow for the user to input comments to support their reasoning for hitting


I'm trying to set up a workflow process for OOO requests. I would like there to be Approver comments if the request is Denied but I can't seem to get it to work without having the Approver log into SmartSheet to enter the Approver comments.

Any suggestions would be greatly appreciated.

Thanks -Peggy