Susan B Peck’s Profile

Community member since June 2017

Hartness International, an ITW company
Area of expertise
Process Development
About Me
User Advocate with 30+ years experience in technical communications, training, user interface design and usability. Started using Smartsheet in 2011 to track milestone schedules for robotic packaging systems. Now using Smartsheet for tracking departmental tasks, software bugs, user requests, and more. Always looking for ways to improve our implementation.


I am a long time Smartsheet user and I am disappointed with the changes that came out last week as it has greatly increased the time I spend jus trying to naviagate now! 

1) Has anyone figured out - can you lock the left panel in place? Can you set it to go to home or favorites when you do open it?


The New Smartsheet Navigation Experience is GREAT!

The #1 feature I'm excited about is Browser Tabs and Direct Links. Being able to copy the URL straight from the browser. I spent a LOT of time as a champion and mentor explaining how to get the URL to share a specific sheet. I really believe this


We have launched our Smartsheets system after months of designing and testing. We have been using iPads with the Smartsheet app during the entire process to do simple field updates. Now, the day that we launched, everyone is suddenly view only when using the Smartsheet app on the iPad, but when we