Katie McDonald’s Profile

Community member since April 2015

City of Tucson
Company Management
How I Use Smartsheet
I use smartsheets for customer requests, field reports, vendor interfacing with inventory and invoicing as well as project management and tracking.
About Me
After 18 years in Human Resources and Safety I started a new path in my career as an Operations Project Manager. After 3 years of learning the ropes I quickly realized the need for Six Sigma / Lean processes and quality standards for operation. Smartsheets makes everything so much easier for me.


Is there any way to automatically send a web form (feedback survey) as part of notification alert or conditional formatting?  I have a sheet with a web form that customers can use to submit requests for service.  This sheet is viewable by staff that it is shared to.  I also have a customer service