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Help Escalating an Issue?
Hi Community, Has anyone successfully escalated an issue with Smartsheet billing or support? I’m struggling to get meaningful resolution. I paid our invoice in December, and shortly after received a second invoice. During my initial call, I was told this was a duplicate related to an account change we discussed but…
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Options to display all formulas/functions in a sheet
Hi Community, I am a new user and would like to know if there is a way to view the formulas/functions within a sheet either as an ad hoc toggle on/off feature/shortcut or by leveraging the report builder. I understand that we could copy the formula/function body as text to a hidden column for reference or reporting.…
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Microsoft Dynamics D365 Finance and Operations
There is only a connector for Microsoft Dynamics D365 but our company uses the Finance and Operations Dashboard for Microsoft D365. It will only pull information from CRM and there's no connector for the Finance and Operations information that we track. We have to manually enter that data currently because the connector…
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Formula for 2 values, whichever is larger
I am needing a formula for "[2026 Media Plan]*.05" OR "5,000" whichever is larger. I know it's an OR statement, I just can't quite get there. Thank you!
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Issues connecting to Entra ID for SSO
I'm looking to integrate SmartSheet with Entra ID. The goal is to configure SSO and have auto-provisioning. I've followed some of the steps provided already and seem to do what is expected? Is there more documentation somewhere that can provide some clarity?
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Budget Management
All I wanted to show you how I am using smartsheet to keep my budget reporting in real-time. I have 3 sheets 1) A Budget sheet 2) An Invoice Sheet 3) A Project Action Log The purposes are as follows Budget sheet This houses my line my approved budget using MasterFormat and also my Non-construction costs like Architect…
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Please add a display format that automatically appends +/▲ symbols to calculation results
Note: Translated by moderation since enhancement requests are currently only supported in English. Currently, Smartsheet offers display formats like “Currency” and “Comma Separated” for numbers. However, there is a need to display calculation results as follows: Requirement: We want the format to automatically append a “+”…
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Export formula to Excel
I am trying to export a budget sheet that has formulas to Excel and still have the ability to manipuate the numbers with the same formula, but it does not carry the formula with the export. Is there a way to preserve that formula during export? or is there some other way to export the data and keep access to the original…
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Additional Currencies
We are struggling with our budget tracking for projects in our APAC region, as their local invoicing currencies aren't included in Smartsheet. Some examples are: Malaysian Ringgit (MYR) Thai Baht (THB) We often convert between local currency and USD, so it can be quite confusing to not have an option for some local…
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Getting notified of undeliverable SmartSheet automated e-mails
Hello, Is there a way to determine which Outlook receipents of an Automated alert or update via SmartSheet were not delivered or be able to create a read receipt? Thank you,