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Creating a technology device loaning process
Good day everyone. I am new to the community but not new to Smartsheet. Have been using at my company for a number of years now. My team has acquired a quite a few pieces of equipment and it seems that we are constantly loaning them out to other teams for certain periods of time. I have been working on a loaning process…
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Case Collaborator in the Customer Support Portal now generally available!
Hi Community, You can now add collaborators to your support cases so that additional stakeholders can also track and manage a support case. How do I submit a case in the Support Portal? 1. Go to http://supportportal.smartsheet.com/. 2. Brandfolder customers can submit a support request via the Contact Brandfolder Support…
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How to get a formula to count only negatives or only positives
I have two formulas for a helper column to a metrics sheet. I made a column that counts the number of days until an order is due to arrive, and then there are two helper columns. the first needs to take those numbers and return a value based on the number. So if the order is set to arrive in 5 days, then the value would be…
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Follow-up survey emails from Support
Hi Smartsheet. When a case is closed and a survey is emailed, can it please include a description with the case number? Thanks.
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How can I create a Dynamic View to show contact field information by hoovering over the contact?
In a regular sheet, when you hover over a contact field it will show the contact's information. (Email, Phone etc). Is there a way to create a Dynamic view to all be able to display the contact field's information by hovering over it?
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VLookUp - #INCORRECT ARGUMENT SET
Hello team! I'm trying to reference all of the columns from one smart sheet (let's call is smartsheet A) to another (smartsheet B). Here is my formula: =VLOOKUP([Helper Column]@row, {Smartsheet A}, 7, true) 7 is the location of the helper column in both smartsheet A and smartsheet B. All of the columns in both smartsheets…
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Index match returns a wrong value
Anyone able to help with an Index/match formula that returns a wrong value? We've a formula that is returning a wrong value. I believe the formula is correct (it's the same way I write it in .xls). We are referencing another Smartsheet in the formula. I understand if I was getting an error (#invalid value, #No match), but…
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What's the best way to have several photo upload sections in smartsheet?
I've been asked by our superintendent if Smartsheet is capable of having a form with the below information: Supplier Invoice Picking List Number Container Open Door Photo Container Number Photo Seal Number Photo What is the best way to capture this information in a sheet/form? Thanks in advance :-)
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Error #BLOCKED
Buen día, se me está presentando el siguiente error en una de mis hojas. Actualmente en la hoja hay 2890 filas con alrededor de 90 columnas (la gran mayoría formuladas). Al intentar mudar filas a otra hoja para depurar la memoria sigue permaneciendo el error y las celdas aparecen "#BLOCKED". También, ya intenté quitar…
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Smartsheet Report in Card View Populating Data Incorrectly
My team is having an issue where a report suddenly stopped showing appropriate data based on the filters on the report. We are using the report in the Card View with the Assigned To contact as the grouping method, but people that are being filtered out are showing with 0 items and people that should be included are…