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Help Article updates December 2025
Hello Community, We’ve published the following new content. New videos on these topics: How to Use Tags in Brandfolder in Tag Assets How to Create Automated Update Requests in Request updates with workflows And new Help articles, including: Create linked dropdown columns Smartsheet Control Center glossary Identify your…
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Community Corner Newsletter [December 2025]
Hey all, I’m so excited to bring you the post ENGAGE 2025 newsletter, as I’m still buzzing from the big show (and if you went, I hope you are too!). This edition is filled with updates from the last few weeks, as well as some of the faces that make the Community so incredible. For me, Smartsheet is about the people -…
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Important update regarding table view for free users (Viewers & Guests)
Hello Smartsheet Community, We’re excited to share an update that brings you a more modern and collaborative way to work in Smartsheet — table view. Built on our next-generation platform, table view is designed from the ground up to support work management in current sheets while unlocking new capabilities now and in the…
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December Question of the Month - Join the conversation and receive a badge
Happy December, everyone! We're officially wrapping up the year, and after reading about all of your great achievements on Smartsheet last month—from certifications to creating impactful solutions—I feel like a round of applause is in order for our talented Community. 👏👏👏 Now, to celebrate our final Question of the Month…
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Session timeout controls for system admins - now generally available!
October 30, 2025 System Administrators in Business and Enterprise plans can now configure how long users stay signed in before being logged out for inactivity — anywhere from 15 minutes to 30 hours. This update makes it easy to align Smartsheet session policies with your organization’s security and compliance standards,…
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Don't miss these table view updates: performance boosts + new features now live!
Hello Community, As the newest view on the block and the modern evolution of grid view, table view continues to undergo a steady drumbeat of enhancements prioritized based on your feedback. You spoke, we listened, and now we’re excited to share a collection of new and improved features that work together to deliver a…
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Meet Sam Harwart, our November Member Spotlight! 🎉
I have a lot to be grateful for when it comes to our Community members, especially today because I get to tell you about our November Member Spotlight! A man of many hats, @Sam_Harwart is a certified Smartsheet Partner and Community Champion, so you know this is going to be a great read. Sam is the Managing Director and…
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New Official Smartsheet Certification Badges!
At Engage25 our CEO Raj talked about the fact that Smartsheet, as the Intelligent Work Management Platform, is committed to your success. In his words, we are “customer obsessed: and this reality is highlighted in our enhanced certification program. Our legacy certifications (Core Product Certification, etc) were about us…
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[RECAP] The Community Shines at ENGAGE Seattle 2025
ENGAGE 2025 was a great time, and I'm excited to recap all the fun! We were thrilled to see so many of you in person, connecting with fellow Smartsheet users, sharing your expertise, and playing fun games to win amazing prizes. Plus, we welcomed hundreds of new members to the Community! We’re so happy to have you join us,…
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Smartsheet Forward 2025 Edition 3: Amplifying human potential
Hello Smartsheet Community, Work is transforming faster than we’ve seen in decades, and from the stories here on Community as well as those shared with us at ENGAGE, we know that complexity is rising while change remains the only constant. At ENGAGE we shared the Smartsheet vision for how we aim to help solve three key…
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Help Article updates November 2025
Hello Community, We’ve published the following new content. New videos on these topics: How to use Brandfolder insights in Brandfolder insights How to create advanced automations in Trigger blocks: When your workflow is executed And new Help articles, including: Create linked dropdown columns Use timeline view in reports…
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New Slack and Teams discoverability features now generally available for Smartsheet users.
November 13, 2025 We’ve added a new discoverability prompt that appears when users paste a link to Smartsheet, encouraging them to connect their Smartsheet account to Microsoft Teams. This helps users bring key Smartsheet functionality into the place where their teams already collaborate. Environment Availability: US Only…
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Now Announcing - Linked Dropdown Columns!
November 05, 2025 Dynamic Dropdowns has long been the #2 most voted public product request. When we hear customers talk about dynamic dropdowns we hear them talk about two specific needs: Available Now - Linked dropdown columns: Keep dropdown lists across many sheets in sync In Planning - Dependent logic in dropdowns:…
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Smartsheet recognized as a Leader in the Gartner® Magic Quadrant™ for Collaborative Work Management
Hello Smartsheet Community, Back in March we celebrated together as Smartsheet was recognized as a Customers' Choice in the Gartner® Peer Insights™ Voice of the Customer for Collaborative Work Management, for the third time in a row! And the good news keeps coming. Smartsheet is also recognized as a Leader in the Gartner…
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Learn how McLaren Formula 1 Team finds its edge with Smartsheet ✨ Share your story and enter to win
Smartsheet Community members from around the world are using Smartsheet Intelligent Work Management in ways that allow them to reduce friction and scale at speed. For the McLaren Formula 1 team, this means less time planning and more time pushing limits. “With Smartsheet, we’ve cut planning and preparation time for wind…
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Formal Complaint and Escalation – Discriminatory Lack of RTL Support
Dear Smartsheet Management Team, I am writing to formally escalate a serious issue regarding Smartsheet’s lack of proper RTL (right-to-left) support, specifically in core products such as Document Builder. We are a paying customer, licensed and billed exactly like any other Smartsheet customer. There is no reasonable…
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I Can't Get Bridge's match function to match anything
I feel like what I'm trying to do is simple but nothing is working. I'm following this help article: Copy partial rows to another sheet using a Bridge workflow | Smartsheet Learning Center What I want to do: When the column titled "Trigger Workflow" is changed to "Yes" It runs. It checks to make sure that the value is…
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Displaying multiple time periods in Gantt view
Is there a way to display multiple time periods in Gantt view? Example: you have staff members that are your primary people, and they are contracted for 4 months, and then secondary or "fill" staff members that sit in when the primary is away on sabbatical or similar break. Idea here is that the gantt bar on a given row…
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Bulk remove deactivated users from admin portal
Right now, in admin portal, I have to manually remove one user at a time from the deactivated list from admin.smartsheet.com/manage/users. it would be nice if i could mass select the users and remove them all at the same time.
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Exporting Smartsheet formulas
From my research, I understand there isn't a way to keep formulas when exporting from Smartsheet into an Excel document. I have a total of 50 columns with formulas and would think there was a quicker way to grab the formulas. So far, I've appended a "!" which turns the formula into text which does export. However, I'm not…
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Bridge Workflow Export
I have just recently found use cases where I needed Bridge. I created a sheet with unpivotted data. I have a love/hate relationship with the tool for now. I really like flexibility and power, what I don't like is how difficult it is to troubleshoot and in some ways manage the workflows. Seems to be some sensitive points…
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Min Collect Help - date returning zero value
Hello, I am looking for formula help where I want to return the earliest date in a range for different workstreams groups on a project. The source sheet is formatted as a date field, and the formula used below is returning a 0 no matter what I do. Any suggestions? =MIN(COLLECT({Project Plan - start date}, {Project Plan…
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Filtered Visibility
Maybe this is something that can be worked into the new Table View… I can think of several use cases where it would be extremely helpful to essentially have what I'm calling "Filtered Visibility", where if you change a filter, several more columns show up. For instance, in a sheet with 90+ columns, but I only want to look…
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Distinct values from multiple sheets
I currently have 14 sheets with the following columns: Batch # and Reviewer I use an Index Distinct formula to acquire the unique batch numbers from all 14 sheets and put them into 14 columns on the 'metrics' sheet. I then use another index distinct to get a list of all the unique batch numbers into one 'Unique Batch…
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I am getting an error message when attempting to export to excel
I am attempted to export to excel. I have two different smartsheet documents to export. One of them exported to excel fine, but not the other. This happened a few weeks ago. I make sure all columns were the correct size & no cells were hidden. "We have found a problem with (file) Do you want us to try and recover as much…
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Symbol Return Formula
When I use a formula to return a symbol for example =IF([INC/DEC]@row = "INCREASE", "RED", "GREEN") It just returns the word RED I have the column set to symbol but still can't get it to work…
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Need Help w/ Report View - Nothing Is Showing
Hello Smartsheet Community, I need some help with a report that I created and shared with a customer. The customer is not seeing any of the information that is pulling into the report. See screen shot below that the customer texted me. I do have the report filter only showing the customer their product pulling from our…
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How can I hard code a cell based on a trigger?
BLUF: When I create an Invoice, I need the cell-link to my live price data to be severed. I currently have a Price sheet for my products that is updated frequently. I use Control Center to create Projects, which includes an Invoice sheet. I have a dropdown on my invoice sheet to select a product, and then I use Index…
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Need update to keep columns collapsed
I've seen many thread with this, none of which have the answer the user was looking for, so I'm starting a new one, hoping this can be an update. I manage a log with many graphic designers who share this log with me. For items not yet on order but have item #'s created, I like to keep them under a parent row neatly tucked…
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Send QR Code in an Automation
Hello! I have a user that manages events. When an event is completed, she would like to automatically send an email with a QR code that will take the recipient to Cvent to complete a survey. My thought was to keep the QR code image in a Sheet Summary field and then link to it in the sheet via a column formula, then create…
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Visual layout of Automation builder screen
I'm a visual person and I frequently find myself taking pause while trying to add on to automations that have multiple decision points due to the way the builder lays out the decision points. It slows me down and makes me second guess if I have placed the decision point in the correct location. The decision point is…
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Allow Adjusting Baseline for Individual Tasks (Row-Level Baseline Reset)
Idea / Feature Request I’d like the ability to adjust or reset the baseline for a single task (or selected tasks) instead of having the baseline feature work only at the entire-sheet level. Right now, “Set Baseline” and “Reset Baseline” apply to the whole sheet. On certain projects, especially in construction, only certain…
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Smartsheet Gov- Data Shuttle
I have Smartsheet Gov and am having issues successfully authenticating via smartsheetapps.com to link my OneDrive or SharePoint account. I'm seems as if the page has been removed. Any suggestions?
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Nested IF statement
Hello - I need some help trouble shooting a nested IF statement. In our project plans, we have a column that show the decision made for a specific phase of development. The are Go, NoGo, Transferred and Terminated decisions. I have recently added the Transferred decision. These decisions are driven by multiple factors in…
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Membership/ Access question
Hi Everyone, My IT has a lot of confusion on what we access we really need to have for certain people. What is the difference between a "Member" and a "Licensed User?" We have a lot of sheets that have owners who do all of the changes of the sheet. I know that they need to be licensed users. But then, we have a lot of…