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Community Corner Newsletter [December 2025]
Hey all, I’m so excited to bring you the post ENGAGE 2025 newsletter, as I’m still buzzing from the big show (and if you went, I hope you are too!). This edition is filled with updates from the last few weeks, as well as some of the faces that make the Community so incredible. For me, Smartsheet is about the people -…
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Important update regarding table view for free users (Viewers & Guests)
Hello Smartsheet Community, We’re excited to share an update that brings you a more modern and collaborative way to work in Smartsheet — table view. Built on our next-generation platform, table view is designed from the ground up to support work management in current sheets while unlocking new capabilities now and in the…
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December Question of the Month - Join the conversation and receive a badge
Happy December, everyone! We're officially wrapping up the year, and after reading about all of your great achievements on Smartsheet last month—from certifications to creating impactful solutions—I feel like a round of applause is in order for our talented Community. 👏👏👏 Now, to celebrate our final Question of the Month…
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Session timeout controls for system admins - now generally available!
October 30, 2025 System Administrators in Business and Enterprise plans can now configure how long users stay signed in before being logged out for inactivity — anywhere from 15 minutes to 30 hours. This update makes it easy to align Smartsheet session policies with your organization’s security and compliance standards,…
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Don't miss these table view updates: performance boosts + new features now live!
Hello Community, As the newest view on the block and the modern evolution of grid view, table view continues to undergo a steady drumbeat of enhancements prioritized based on your feedback. You spoke, we listened, and now we’re excited to share a collection of new and improved features that work together to deliver a…
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Meet Sam Harwart, our November Member Spotlight! 🎉
I have a lot to be grateful for when it comes to our Community members, especially today because I get to tell you about our November Member Spotlight! A man of many hats, @Sam_Harwart is a certified Smartsheet Partner and Community Champion, so you know this is going to be a great read. Sam is the Managing Director and…
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New Official Smartsheet Certification Badges!
At Engage25 our CEO Raj talked about the fact that Smartsheet, as the Intelligent Work Management Platform, is committed to your success. In his words, we are “customer obsessed: and this reality is highlighted in our enhanced certification program. Our legacy certifications (Core Product Certification, etc) were about us…
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[RECAP] The Community Shines at ENGAGE Seattle 2025
ENGAGE 2025 was a great time, and I'm excited to recap all the fun! We were thrilled to see so many of you in person, connecting with fellow Smartsheet users, sharing your expertise, and playing fun games to win amazing prizes. Plus, we welcomed hundreds of new members to the Community! We’re so happy to have you join us,…
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Smartsheet Forward 2025 Edition 3: Amplifying human potential
Hello Smartsheet Community, Work is transforming faster than we’ve seen in decades, and from the stories here on Community as well as those shared with us at ENGAGE, we know that complexity is rising while change remains the only constant. At ENGAGE we shared the Smartsheet vision for how we aim to help solve three key…
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Help Article updates November 2025
Hello Community, We’ve published the following new content. New videos on these topics: How to use Brandfolder insights in Brandfolder insights How to create advanced automations in Trigger blocks: When your workflow is executed And new Help articles, including: Create linked dropdown columns Use timeline view in reports…
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New Slack and Teams discoverability features now generally available for Smartsheet users.
November 13, 2025 We’ve added a new discoverability prompt that appears when users paste a link to Smartsheet, encouraging them to connect their Smartsheet account to Microsoft Teams. This helps users bring key Smartsheet functionality into the place where their teams already collaborate. Environment Availability: US Only…
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Now Announcing - Linked Dropdown Columns!
November 05, 2025 Dynamic Dropdowns has long been the #2 most voted public product request. When we hear customers talk about dynamic dropdowns we hear them talk about two specific needs: Available Now - Linked dropdown columns: Keep dropdown lists across many sheets in sync In Planning - Dependent logic in dropdowns:…
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Smartsheet recognized as a Leader in the Gartner® Magic Quadrant™ for Collaborative Work Management
Hello Smartsheet Community, Back in March we celebrated together as Smartsheet was recognized as a Customers' Choice in the Gartner® Peer Insights™ Voice of the Customer for Collaborative Work Management, for the third time in a row! And the good news keeps coming. Smartsheet is also recognized as a Leader in the Gartner…
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Learn how McLaren Formula 1 Team finds its edge with Smartsheet ✨ Share your story and enter to win
Smartsheet Community members from around the world are using Smartsheet Intelligent Work Management in ways that allow them to reduce friction and scale at speed. For the McLaren Formula 1 team, this means less time planning and more time pushing limits. “With Smartsheet, we’ve cut planning and preparation time for wind…
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Automation to add links in a column in origin sheet from destination sheet.
Hi, I set up an automation to copy a row from someone's intake sheet when they assigned it to my team into my intake sheet. We did this so we didn't miss any of the metadata they are capturing. Can I set up an automation that copies a column that has "DAM Link(s)" from my intake sheet back into the original intake sheet…
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Smartsheet to Oracle Enterprise Data Quality - OAuth2 Client Credentials
Hello Everyone- I am attempting to connect Smartsheet to Oracle's EDQ and keep running into the error "Process Failed: Network error OAuth2: error in access token request: Tried all" 6 addresses, but could not connect over HTTPS to server: api.smartsheet.com port:443 (Code 320,003)" I have tried different combinations of…
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Dropdown Link to another sheet is not working
I was able to successfully set this up last week. Today it is not working. I created two dropdown columns referencing two different sources into a single target sheet. This is still working correctly. However, I am unable to create any additional linked dropdown columns as of today. In the column properties I can access…
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Prevent an automation if a cell is blank
Hi, how can I prevent to trigger if I have a blank cell in a specific column and inform the user that the automation did not work because the cell should not be blank ? Thanks in advance Fodil
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Data shuttle error
Here's a rundown of how I set up the workflow in data shuttle. I keep getting the error message in the picture below and i cannot figure out what i am doing wrong or what is happening with this particular google sheet. 1.) In source, select Google Drive as the source location and log in with your Google Drive account.…
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Save as New Issue
Hello, I'm encountering an issue when attempting to copy certain Smartsheet sheets. When I try to "Save As New," the process consistently times out, indicated by a spinning cogwheel. On occasion, I also receive an error message stating that Smartsheet is unavailable. This problem is not affecting all of my sheets, only a…
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Error 1133 - Pivots
"Pivot Error 1133 says 'Column titles are not unique' but doesn’t show which columns conflict in the output. Even with unique input columns, aggregation naming causes silent failures. Please surface the exact conflicting pivot header (e.g., 'Sum of Priority' vs 'Count of Priority') in the error message."
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Keeping Separators in Numbers When Joining / Concatenating
I have had quite a few use cases where I needed to use a formula to calculate an amount or amounts then join that amount into a text string, but when you do that, you lose your separators. If you want dollars, you also end up with no cents or single digit cents which can look a little wonky. The below formulas can…
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Dropdown Question
Is it possible for dropdowns to filter by value? For example, my dropdown options are: Solar Battery, Winter Battery, PV Panels, PV Interconnections. If I type into a cell that uses this dropdown and enter “Battery,” none of the battery options appear. But if I type “PV,” then both “PV Panels” and “PV Interconnections”…
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Smartsheet data not sending to DocuSign.
This process worked in the beginning; however, data is not being sent to DocuSign. I uploaded a Word document to DocuSign, mapped all fields in Smartsheet. The process runs, but I receive a blank document. I have formulas, but this has not been an issue in the past. I worked with support, and they stated that I need a PDEF…
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Add Column Description
There are several instances when I make a new column in a sheet and want to add the description. The current set up is two different functions. Can the "Add Column Description" be added to this prompt box? I use several column formulas and automated columns that are also locked. In order to "Add Column Description", I have…
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Folder-level permissions
When will Folder-level permissions be coming out without the use of Collections? This was something discussed at ENGAGE 2023 if I recall correctly.
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Can't Find Option to Reference Another Sheet with new AI-enabled design
I was a away from Smartsheets for a few weeks while switching jobs and I can't find some stuff now. A month ago, when doing formulas that had the capability for a cross-sheet reference, Smartsheet would offer you a link to "Reference Another Sheet". Smartsheets a month ago: Now, when I try to use a formula, a pane on the…
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Deleting old templates so they can not be selected as an option when selecting preexisting templates
I have made a project in branfolder and then created a template from that project - for our business to use. I am trying ot clean out the template options they have to choose from when they select > Create new asset > Create from a existing template. That is bringing up templates that I have already deleted off the main…
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Data Shuttle Connect to Sharepoint List
Data Shuttle is able to connect to Sharepoint now but it would great if it was possible to use Data Shuttle to connect to Microsoft Lists within the Sharepoint site and not just a file on the Sharepoint site.
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Automation email row limit issue
We are using Smartsheet for a sign up process with forms and automations. However, automation emails seem to have a limit of 20 rows per email. We need assistance in finding a way to increase this limit or explore alternative solutions.
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Emailing a comment in conversations doesn't add to sheet
In the conversations panel when selecting Email comment and asking a customer a question regarding that comment, the email doesn't automatically add to the line is Smartsheet. Is there a way to have the email automatically added?
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JOIN + ACCOUNTING
Hello, SmartFam! I'm trying to join text with accounting numbers. but the join will not keep the financial formatting (removing the $ and correct , placements) Can you please help me get this right? VENDOR AMOUNT JOIN RESULT DESIRED RESULT AMAZON $435,678.90 AMAZON - 435678.90 AMAZON - $435,678.90
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Pop-out Pane
There have been multiple challenges with the pop-out panes. It continues to delay opening assets (sheets, reports, and dashboards). Additionally, it takes away from asset real estate as most team members would like to get to their information often finding the pop-out panes as a frustration and distracting. Is there a way…
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Child row and Multi- contact cell selections
I am currently developing a portfolio management system in Smartsheet to centralize our work. To accommodate multiple project owners, we are utilizing a multi-select contact cell. When a user is assigned as an "owner," the initiative appears on their individual summary sheet. However, we have encountered a challenge: in…