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Community Corner Newsletter [January 2026]
2026, we made it y’all! I hope you all had a lovely holiday season and are now excited to see what you can achieve in the new year and with the evolving Smartsheet platform and fantastic support and guidance from the Smartsheet Community. I really hope to see everyone when we announce special Community news VERY SOON. You…
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Helping people realize Smartsheet value 📈
Hi Community, At this year’s ENGAGE conference, many of you participated in an activity at our ‘Idea Labs’ aimed at understanding what keeps people in your organization from adopting Smartsheet. The major takeaway? Executives and team members are reluctant to embrace a new tool without first knowing what's in it for them.…
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🪄 If you could snap your fingers to make onboarding your team easier..
Hi and happy new year! Do you onboard/train new Smartsheet users at your organization? If so, I’m reaching out as I could use your expertise as we enter the new year. I'd initially posed this to Mobilizers, and am expanding to this broader community to add your perspective. I’m curious about your experience: How do you…
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January Question of the Month - Join the conversation and receive a badge
Happy 2026, Community. I am so happy to welcome a brand-new year with all of you. I hope you’ve had a wonderful holiday season and are feeling inspired to make 2026 one for the books! We closed 2025 with your creative holiday ideas, and honestly, I wish I could add them all to the calendar. Based on your responses, I think…
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The timeline dashboard widget now supports using a report as a data source
December 22, 2025 Earlier this year, customers gained the ability to add a timeline view widget to dashboards, but it could only draw from a single sheet. Now, the timeline widget also supports using timeline reports as a data source, allowing teams to surface timelines built from multiple sheets or projects. Learn More…
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NEW! Real-time Inventory and Scheduling in Forms
Hey Community! Your forms just got smarter! You can now use linked dropdown columns in your sheet to automatically hide options as they are claimed. This is a perfect solution for tracking inventory or booking slots without worrying about over-selection. If you'd like to get this setup, all the info you need is in this…
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[UPDATED 2025] Start Your Community Customer Journey Here!
Welcome to the Smartsheet Community—we’re so excited to have you here! Based on your feedback, we've redesigned our Customer Journey to be clearer than ever. We want to celebrate your contributions and help you take advantage of everything the Community has to offer, so we've outlined the updated journey available to you…
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Meet Sherry Fox, our December Member Spotlight! 🎉
Have yourself a merry little Member Spotlight this month with none other than @Sherry Fox! If you’re just meeting Sherry for the first time, she’s a Business Process Analyst, Community Champion, and Floridian in the US. That just scratches the surface - read on to learn more. When Sherry was given an Admin license for…
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New Official Smartsheet Certification Badges!
At Engage25 our CEO Raj talked about the fact that Smartsheet, as the Intelligent Work Management Platform, is committed to your success. In his words, we are “customer obsessed: and this reality is highlighted in our enhanced certification program. Our legacy certifications (Core Product Certification, etc) were about us…
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Smartsheet Forward 2025 Edition 3: Amplifying human potential
Hello Smartsheet Community, Work is transforming faster than we’ve seen in decades, and from the stories here on Community as well as those shared with us at ENGAGE, we know that complexity is rising while change remains the only constant. At ENGAGE we shared the Smartsheet vision for how we aim to help solve three key…
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Feature Parity: Enable Smartsheet for Gmail Add-on in the AU Region
I am writing to request that the Smartsheet for Gmail Add-on be updated to support the Smartsheet AU Region as a matter of priority. Currently, organisations hosted on the Sydney-based AU instance are unable to utilise the Gmail integration that is standard for US-based accounts. For Australian enterprises that rely on…
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Enhancement Request: Native SCIM 2.0 Support for Google Workspace (Identity Management)
I would like to suggest that Smartsheet prioritise the introduction of a native SCIM (System for Cross-domain Identity Management) connector for Google Workspace. Currently, Smartsheet offers excellent SCIM support for Okta and Microsoft Entra ID (Azure AD). However, for organizations that utilise Google Workspace as their…
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Product Idea: Enhanced Regional Beta Testing & Desktop App Optimisation
I’d like to propose a formal expansion of Smartsheet’s testing protocols, specifically regarding regional rollouts and hardware norms & consideration for the Windows Desktop App. As Smartsheet continues to grow its footprint in the AU region, there is a significant opportunity to refine the user experience for…
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Uploading
Hello, My upload workflow mapping is not working properly. I have a column that won't appear for mapping. I've checked the source sheet: it's there. The source column is a symbol column and so is the destination sheet. . Any simple ideas to address this.?
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Renumbering when row is moved via automation
Hello, I have two sheets. One is "Current tasks" and one is "Completed tasks". I have the rows (individual tasks) auto number when entered (2026-001, 2026-002, etc.). When the row is marked complete, it is moved to the "Completed task" sheet. The problem I am having is that when the row is moved the other tasks that remain…
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New Search Feature, Filter or Wildcard search - for Accessibility
I would love if Smartsheet could create a search feature that would allow licensed users to view a list of all forms/dashboard, etc. that they have access to within their account, without having to search by individual form names. This would be incredibly helpful, especially for cases like my current situation where I am…
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How to remove duplicate items from drop down columns.
As a basic outline, I have column 1, 2, and 3. Columns 1 and 2 list 4 identical options: A, B, C, D in a drop down menu. Essentially, I would like column 3 to calculate/display the difference between columns 1 and 2, removing a duplicate. For example: Column 1: A, B, C, and D are selected in the drop down Column 2: B is…
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INDEX formula to get the text in the next row in a different column
I need the formula to get the text from the next row in a specified column. I am creating the formula in row 2 in a column named 'Next' and want it to bring back the data from column 'Test' in row 3. This is what I have tried so far but getting #unparseable error. =INDEX(Test:Test, row() , +1) =INDEX([Test]:[Test], row() ,…
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Gerente de Proyecto
Estoy interesado en adquirir SmartSheet para uso en mi compañia para la gerencia de proyectos de telecomunicaciones; pero quisiera asesoria para crear el template ajustado exactamente a nuestra necesidad.
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What do you use for your Sheet Reference Name?
Do you use the standard {Sheet Name - Column Name} ? Or do use a simple name that can be easily identified? Or Do you use abbreviations? Im curious and would like to know your approach, Im hoping I could learn a lot from your experience.
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Additional Condition (Formula)
I have a formula that is currently working (see below); I need to add a condition, from a specific Column (Study Status)-that if it equals a particular choice ("Study Ongoing - Follow up"), that it doesn't even bother looking at this formula and automatically turns the FLAG off. Furthermore, I'll need to have several…
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PDF print out of Dashboard chart does not show the coloured buttons of the chart legend
Hi, I'm trying to print PDF of my Dashboard but no matter how many times I try, the chart's legend area does not show the coloured buttons corresponding to the categories. Attached is a screenshot for reference. Does anyone know how to fix this? Many thanks, Thuy
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Formula to determine number of plants still in inventory which were acquired more than 6 months ago
Good day, I have a native plant nursery, and I am looking to determine the number of plants that are still in the inventory and which were acquired 6 months ago or more. So, a rolling SUMIFS maybe? Wanting to do this in the sheet summary, but open to other solutions that I can display in the project's dashboard.
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Hyperlinks in Sheets/Reports Should Open in a Separate Tab/Window
Hyperlinks in Reports/Sheets should open in a separate tab rather than the current tab. My users would like hyperlinks in reports and on sheets to open in a separate tab or window. The way it is now makes it cumbersome to work off a report. There is not an option to right click and open in another window either.
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SSO Configuration for Entra ID
Hello, We are getting started with Smartsheet and we would like to enable SSO with Entra ID. I passed along the article to my admin to assist. Configure Entra ID for plan-level OIDC or SAML with Smartsheet | Smartsheet Learning Center However, they came back stating they cannot do the configuration because the properties…
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Drag and drop an email attachment isn't working
I am working on a project and need to attach files from emails to individual rows on a sheet. When I drag an attachment from an email in New Outlook, the file does not attach to the row. However, if I switch to the old version of Outlook, and perform the same actions, it will attach. I prefer to work in New Outlook. I know…
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Change Report Column Header Name
Users should be allowed to change the report column header (field name) in the report without changing the name of the field in the source sheet. It would retain the existing linking to the source field but in the report, the name of the field would be something different.
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How do I find my account representative/Update Contract Owner/Billing Contact?
How does one go about finding out who our account representative is? I also need to update our contract owner information as well as the billing contact information as both individuals no longer reside at the company. Thank you in advance!!
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Freeze Dashboard Header in Presentation View
Dashboard titles are always visible (frozen) at the top of dashboards, except in presentation view. We have received requests to ensure that the name of the project and the project overview are always visible at the top. Our idea is for Smartsheet to create a "header" using the first x rows of graph paper, or to create a…
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Security Groups for Smartsheet AI Enablement
Hi team, After discussions internally within our company, we decided enabling Smartsheet AI throughout the whole domain without distinction of Region, Department or Seniority was not ideal so we disabled for everyone. I would like to suggest that Smartsheet implement a way to create security groups within the platform (or…