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Smartsheet Forward 2025 Edition 3: Amplifying human potential
Hello Smartsheet Community, Work is transforming faster than we’ve seen in decades, and from the stories here on Community as well as those shared with us at ENGAGE, we know that complexity is rising while change remains the only constant. At ENGAGE we shared the Smartsheet vision for how we aim to help solve three key…
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Help Article updates November 2025
Hello Community, We’ve published the following new content. New videos on these topics: How to use Brandfolder insights in Brandfolder insights How to create advanced automations in Trigger blocks: When your workflow is executed And new Help articles, including: Create linked dropdown columns Use timeline view in reports…
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Mobilizer User Group: Real Adoption Strategies, Thursday, November 20 • 10:00 AM PT
Next Thursday, Nov 20 at 10:00 AM PT, we’re hosting a Mobilizer-focused User Group featuring two of your fellow Mobilizers, Jacquelyn Howard (Informa TechTarget) and Subir Pinto (Instacart). They’ll be sharing practical examples of how they’ve driven adoption, built engagement across teams, and used resources from our…
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New Slack and Teams discoverability features now generally available for Smartsheet users.
November 13, 2025 We’ve added a new discoverability prompt that appears when users paste a link to Smartsheet, encouraging them to connect their Smartsheet account to Microsoft Teams. This helps users bring key Smartsheet functionality into the place where their teams already collaborate. Environment Availability: US Only…
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Now Announcing - Linked Dropdown Columns!
November 05, 2025 Dynamic Dropdowns has long been the #2 most voted public product request. When we hear customers talk about dynamic dropdowns we hear them talk about two specific needs: Available Now - Linked dropdown columns: Keep dropdown lists across many sheets in sync In Planning - Dependent logic in dropdowns:…
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Vous voulez diriger un travail plus intelligent, plus rapide et plus percutant ?
Rejoignez-nous le 18 novembre au Smartsheet Summit à Paris. 💡Écoutez les témoignages de Sodexo, PMI, Thermo Fisher, Messika et d'autres organisations mondiales. 💡Découvrez comment l'IA transforme le travail moderne. 💡Échangez avec vos pairs et des leaders de l'industrie. Réservez votre place gratuite
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Community Corner Newsletter [November 2025]
Hello Community, November has arrived, and you know what that means: ENGAGE Seattle 2025 is just around the corner! ✨ The excitement is building as we get ready to connect, learn, and celebrate together. I also want to thank @Marcela for last month’s edition and her reflection on the changing seasons. It was a wonderful…
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November Question of the Month - Join the conversation and receive a badge
Hey all, For October’s question, we asked you to pitch your talk show ideas, and you delivered! If I were a TV producer, I'd be signing you up, because I saw some truly great concepts in there. 😉 From tech to home life, healthy cooking, hobbies, interviews, Smartsheet Swag Hunters (I bet this one would be a hit!), and…
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Smartsheet recognized as a Leader in the Gartner® Magic Quadrant™ for Collaborative Work Management
Hello Smartsheet Community, Back in March we celebrated together as Smartsheet was recognized as a Customers' Choice in the Gartner® Peer Insights™ Voice of the Customer for Collaborative Work Management, for the third time in a row! And the good news keeps coming. Smartsheet is also recognized as a Leader in the Gartner…
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Timeline view in reports, now generally available!
October 29, 2025 Users can now choose to view their reports in timeline view. Please note: Timeline reports will reflect the source sheet(s), columns, filters, and groupings applied to the rest of the report. To change any of these, simply switch the report back to grid view. If you want to edit the Start Date or End Date…
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Greater control over users and budgets with Admin approval
October 27, 2025 Starting today, Smartsheet is introducing new Provisional Member settings in Admin Center, offering two options: a default setting that automatically downgrades all Provisional Members to a free seat at the end of their trial and an optional setting that automatically upgrades Provisional Members to paid…
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Meet Angela Breslau, our October Member Spotlight! 🎉
Let me introduce you to Angela Breslau (@AngB789), not only our member spotlight this month, but an active Community Ambassador! She’ll also be at ENGAGE this year, and would love to meet you. Angela is an IT Project Management Analyst at United Health Services and lives in New York, US. A major system transition in her…
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Refine your AI-generated charts with suggested prompts
October 22, 2025 Analyze data now includes suggested prompts to help you further refine and explore your data through AI-generated charts. After creating a chart using the analyze data AI tool, you’ll automatically see three contextual suggestions in the analyze data panel, sharing ideas to help you adjust visuals, surface…
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Help Article updates October 2025
Hello Community, We’ve published new videos on these topics: How to use columns in Insert, delete, or rename columns How to use timeline view in Introduction to timeline view Widget types in dashboards in Widgets for Smartsheet dashboards To view the entire catalog of help articles, visit the Help and Learning Center. Were…
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Learn how McLaren Formula 1 Team finds its edge with Smartsheet ✨ Share your story and enter to win
Smartsheet Community members from around the world are using Smartsheet Intelligent Work Management in ways that allow them to reduce friction and scale at speed. For the McLaren Formula 1 team, this means less time planning and more time pushing limits. “With Smartsheet, we’ve cut planning and preparation time for wind…
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Welcome to the ENGAGE Guestbook: Share & Enter to Win!
Hey there, ENGAGE attendees! We hope you're having the best time at the conference. We'd love for you to take a moment to sign our virtual ENGAGE guestbook. 😉 This gives you a chance to win one of the cool gift baskets, filled with Smartsheet swag and products from local businesses. Want one? Participate by telling us:…
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Community Corner Newsletter [October 2025]
Happy October, Community! The year is flying by, and you know what that means. Like @Arsineh mentioned in our last edition: the holidays are approaching! For me, the season's excitement is already building for what I consider a holiday in itself—ENGAGE Seattle 2025! It's a pleasure to bring you another edition of Community…
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work order billing and Inventory Module intergration
Hi, My name is Jeffrey Beal, and I am the Procurement and Warehouse Manager, overseeing direct reports including transactors, a Procurement Analyst, a Storekeeper, and a warehouse worker. My team and I currently track and manage our purchase requests in Smartsheet, alongside two other different systems, to support our…
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Smartsheet Calendar isn't Sorting as Expected
I am working on creating a roadmap calendar for 2026. The source of the calendar is a report that pulls from multiple roadmaps across our Marketing department. I have the calendar grouped first by Marketing Pillar and then Pod (where applicable). It's worked alright so far but some feedback I've received is that our…
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Working with Automation Workflow conditions
I have an Automation workflow that is scheduled to send an email to a list of current committee members, asking them to complete an intake form (form link is included in the message body). Below is that workflow: I have a symbol column in my sheet called “Form Sent”, and each row will be given a green dot to show the form…
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Dynamic View - Remove Entries?
I am wondering how one would delete entries from a Dynamic View. I read an earlier post that said the owner and Admin could, but I am the owner and I can't figure out how. Assuming it's not possible at all, we have a system where confidential items are moved to a separate sheet where they are only editable by the creator…
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How ss calculates critical path?
Is it necessary to have a predecessor for the critical path to work? Because when I set a longer duration, it stops considering the critical path in the other tasks with a sequence and only shows the one with the longest duration.
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Card/Board view not showing Assigned To column as an option
Card/Board view doesn't show Assigned To column as an option for grouping items. Some possible causes that I've already checked: There are no rows that are empty in the Assigned To column Rows with multiple assignees have also been converted to one assignee only The Assigned To column is of the Contact type The assignees…
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API creates rows but strips out all cell values
I am attempting to write data into Smartsheet using the API, but every POST request that adds a row results in all cell values being removed. The API call returns SUCCESS, a new row is created, and the row number increments correctly, but every cell in the row is blank. This happens consistently with all sheets, even with…
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Having users highlight comment cells after entering data in Dynamic view
How do I allow a user to highlight a cell in dynamic view after they have added a comment? Especially when the user doesn't have access to the underlying sheet.
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Can attachments be included in the body of the email?
Has anyone had any luck or figured out a work around to include attachments in the body/message of the email? I have received feedback from recipients of the emails that it would be more efficient to be able to download the attachment directly from the email, rather than open an update request, open the file, save the…
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Copying column to another sheet
Hi, I have a sheet that includes a calculation to update the value in a specific column in real time. We'd like to track the values over time (monthly) and are looking to automate the process of copying the column and pasting it to another sheet, so we'd be able to create a line graph that shows changes over time. I am…
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MIN & MAX Collect Formula Help
I am trying to write a cross sheet formula that evaluates dates based on a matching project ID on the source sheet and return a date value in the target sheet (where the formula is being written). The formula should: Look up dates in a column on another (source) sheet. Each row on this sheet has a unique ID. Only evaluate…
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Change Primary Email
many time users change their names it would be great to have the option to change the users primary email in Smartsheet to reflect the change. Similar to what is done in Azure with name change.
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E-mail address format - update to allow e-mail addresses to start with a +
We have an update request embedded in a workflow but cannot send these to all our external partners due to the format of their e-mail address. Emails that start with a "+" such as +ABC-123-Country@domain.com are not supported due to the leading + Please extend the functionality to support this e-mail address format - will…
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MFA - Any issues?
We are thinking of implementing the MFA feature I am wondering if anyone has received any pushback from personnel on using the authenticator app / google app on their personal phones to log in ? Is there an option to have the code sent to your desk phone or email address? I am trying to think ahead of any potential issues?
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Forms: Add Images to form instructions
Forms: Add Images to form instructions Would love to have the ability to embed images into the form instructions. There are a lot of use cases at Proterra where I could easily show the person submitting tickets exactly what to do in more detail than just words itself. See screenshot of where I would love to have the image…
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Highlight changes icon, print icon and view option no longer appear in published sheets
I have a number of published sheets, and in recent weeks the bar just below the sheet name, which contained the print icon, the view drop-down menu and the highlight changes icon have disappeared. I haven't done anything on the back end to the underlying sheets. Unfortunately I've put a ticket in for support help (on about…
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How to change ownership when the sheet owner is “Svc-Smartsheet” (service account)?
Does anyone know how to change ownership if the owner ship appears as “Svc-Smartsheet”, or who I should contact to get support?
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Smartsheet Support Issue
I'm currently having issues with my Smartsheet environment. I pay $72/mo for 3 licenses when I only need one, yet when I have issues my support ticket has remained open for 2 weeks without being assigned. I've looked for help within the community, however when I posted my question a simple response by a random user marked…
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Metrics Widget Formatting Issue
Hello, I have created several sheets and reports to be able to live track my progress in a teacher training program. I used a Metric widget to pull the remaining hours from my sheet into a dashboard which works beautifully in the desktop version, but when I look at the mobile version, the formatting is all messed up. I've…
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I created a date column to generates dates by adding few fields but I am getting an invalidoperation
my formula is returning number of dates, as in adding dates.