-
Dynamic view time-stamp issue
I am set up in CET, and I set up a dynamic view where the time stamp column (time created) in the sheet is transposed to the dynamic view with a +6 hrs. This is kind of inconvenient… is this an issue that can be resolved? e.g. 12:01 pm appears as 18:01 in the dynamic view vs. 12:01, 11:40 am appears as 17:40 in the dynamic…
-
Automations with email notification have stopped working
I have a number of automation that send notification emails to clients. These are automations that have worked successfully for years, and suddenly they stop. I am a recipient on many of these notification emails, and I realize that I have stopped receiving these notifications as well as of Jan. 26, 2026. It's a…
-
Recipients of an automated workflow notification are not receiving emails
"Hello Jake, a recipient isn't receiving alerts from Invoice Status Update" notification We created a form that feeds into a grid sheet and it has automated workflow to notify users from a cell (client emails) when criteria like "Received" and "Completed" are met Most of them work fine, but we have a group of them which…
-
Remove "automation@app.smartsheet.com" from sender email address
The OIT Security department at my university received a report that an email from automation@app.smartsheet.com may be phishing. We send a number of Update Requests through Smartsheet that require action from the receiving party. If the email is perceived as phishing by the recipient (or flagged as Spam by the email…
-
Weekly Digest to consolidate individual sheet notification
Batch all notifications generated through workflows for a single program or for any sheet into a single email with a quick summary of why you receive the notification for a sheet and a link to the sheet/cell as appropriate. When team members receive too many individual notifications, they can start tuning them out, a…
-
Automation: Request an Update
I created a "Request and Update" automation. The custom message includes a url link that is included in a column cell. I used {{column name}}. This is working great. The link is live in the email message. However, when opening the request, the url is not live. Is there a way to make the url live in the request as well? Is…
-
Sheet automation notification email tracking using a PowerAutomate Flow and Outlook
This post details how to track all sheet automation notifications emails. This solution is medium complexity and will likely require you to use an AI for some simple coding. Smartsheet allows users to automatically send email notifications from sheets. There are a few significant problems with these automated emails.…
-
Check button on form to check calculations prior to submitting the form
I am creating a end of day banking form to include all cash and eftpos transactions recorded currently in Excel. It would be great to have a Check button that checks all the calculations against a formula column to ensure it balances prior to submitting the form. If it is incorrect then it would produce an error and not…
-
Add a Project Number (not just a row #) to a Proof Invitation
In my current tracker, if I move a row after a proof invitation has been sent to someone, the row is no longer accurate. We have an automated project number for each project in the tracker so it would be great if this was attached to the proof invitation that goes out. It would allow us to move rows around without…
-
Daily Automations
Are automations set to daily, based on only EOD data or compile all the triggers and send together at EOD? I'm looking for only EOD data and now sure how to get only that in my sheet.