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Login Issue
Smartsheets (web browser) is not allowing user to sign in with password or code sent to email also unable to reset password from login page.. I checked admin side and everything looks good tried to send a reset and that didnt work email address is correct but emails are not arriving in users inbox
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Merged: Smartsheet JIRA Connector - Attachments
This discussion has been merged.
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Smartsheet Icons for Flowcharts
Hi all, I'm trying to make a simple flowchart explaining how a solution I built works. Smartsheet does it this way, and I'd like to replicate it: Does anyone know where to get these icons?
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I upgraded from free to pro. I cannot access my sheets or Smartsheet support. Help?
I recently upgraded to a paid Pro account. The day I upgraded I could access everything I had created. I created a new sheet and it put it in a new untitled workspace. When I went back to access my other (previously created) Workspace today, I get a message "An error has occurred in Smartsheet." I've logged out and logged…
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What's our basis on this?
Based on Smartsheet's documentation and the logic of the User Subscription Model (USM), here is the distinction and how these two features work together: The "Two-Strikes" Cycle (The Old Default): This was the original, more aggressive USM behavior. The system tracked user activity and, after a couple of provisional…
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Report Grouping: custom sort order of groups
Current limitation: When grouping by a column in the report, I’m forced to choose either Ascending or Descending order. This prevents me from grouping without altering the original sort order based on another column. Request: Please allow grouping by a column without forcing a sort order on it. (Also would be great to…
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Merged: Smartsheet Application Zoom Function
This discussion has been merged.
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smartsheet API key is not able to fetch data from the smartsheet having MFA.
I am not able to fetch data from the smartsheet using API key which is having MFA. I am getting an error - "This action is restricted by an MFA Policy. Please reach out to the workspace admin for any questions.". How I can resolve this issue?
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My dashboard users are unable to view some of the charts, however I am able to view them correctly.
My users of the dashboard are getting the below error for some of the charts, however I am able to see them correctly. Please advise what is the solve for this error.
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Has anyone else had issues with the new Contact Support chat box?
I clicked "Contact Support" and a blank chat box appeared. I could not see any text I entered. When I clicked "Download transcript", I could see the text and apparently someone had responded but I could not see it. Furthermore, after clicking to download the transcript, the chat box disappeared and I had to close to enter…