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Good News — Your Support Just Got Better!
Hi Community, We're excited to share that all customers, regardless of plan type, now have access to: *24/7 live chat with a support agent — get real-time help whenever you need it, day or night The full self-paced eLearning catalog from Smartsheet University — learn at your own pace with on-demand training covering the…
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Why i am getting one combined email when adding multiple entries in a form
Hi Friends Hope you are doing good and staying safe! I am using Automation>Trigger>Alert someone feature to get email notification when user submits the form. I want to get individual email for each entry, however if user submits the form multiple times with different data, i am getting one combined email instead of…
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Notification when Tagging Non Permissioned User with Dynamic View
We are leveraging Smartsheet with user groups who do not have permissions to the original sheet, but have access to comment through dynamic view. While tagging users who do have access to dynamic view, we are still getting the attached notification causing a lot of confusion for our internal users. It would be of great…
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ExecutorService in active state did not accept task: Error
Error 1 ExecutorService in active state did not accept task: java.util.concurrent.CompletableFuture$AsyncSupply@793a3b5 Report this issue to https://help.smartsheet.com/contact. Error 2. We're sorry. Something unexpected happened during your request, and it didn't complete properly. Please try again later. Report this…
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"New" submissions in Dynamic View with logic not loading
We've noticed that several of my Dynamic Views where: people can make new entries, where there is logic set up that hides certain fields unless certain criteria are met, are no longer loading/working properly. They appear to be stuck in "loading" purgatory, and we have to fully re-load the page in order for the logic to…
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How do I get out of Tech Support Portal loop? No access to Tech Support Portal.
I am attempting to contact Tech Support to submit a ticket, but I am stuck in a loop. I click on supportportal.smartsheet.com. It then asks me to click on the region ("North American Region"). I click on it, and it takes me back to the original supportportal.smartsheet.com page that I was on. How do I get into the Tech…
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Export User Group List
Hello, I am having issues exporting a list of all my contacts within a specific group. Under the group management tab, there is no good way to export a list of everyone within a specific group. Anyone know how to make this happen? We have hundreds of users within one group and we want to pull that list. Thanks!
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Calculating Start and Finish Times for a project plan
My project day is set to 16 hours. Dependencies are enabled. I have Planned Start Date and Planned Finish Date populated mostly by dependencies. I am attempting to have the Planned Start Time and Planned Finish Time populated. Using this formula for start time =IFERROR(TIME([Planned Start Date]@row), "") the start and…
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Problème format de date Dynamic View depuis hier
Bonjour, Depuis hier, le format de date est passé en format MM/DD/AAAA alors que mes paramètres personnels sont bien sur le format DD/MM/AAAA. Toute mon équipe est concernée. Pas de changement sur les feuilles Smartsheet, mais seulement sur les Dynamic View. Comment résoudre ce problème?