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Is it possible to cancel a sent API call?
Hello, For some of our processes, we utilize a 3rd party that will make API calls to Smartsheet. Occasionally, the 3rd party claims that they don't receive a response back from Smartsheet, and the request will then timeout. They claim that when this timeout happens, they send a "cancellation request" to Smartsheet, and…
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How to change the owner of an APP we have developed?
Hi All, We currently experiencing an issue with an APP that we have developed in Smartsheet with a n Account in Smartsheet and does not exist in our IDP. Our company recently turned on SAML and now the APP is unable to authenticate because of this Account not existing. We have created a new account that is part of our IDP…
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Identification of attachment's uploader after moving cells to another sheet?
Hi Everyone, I'm after some kind of identifier for a person uploading an attachment. I have no issues obtaining it on the original sheet using "Get Row" or "Get Attachment" API methods, but the data is lost when moving cells to another sheet. I could imagine it is simply not saved anywhere and replaced by…
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Downloading Attachments through API
I have been trying to access and download attachments to rows in a Smartsheet through API using Access token. In how many ever ways, I tried to do so, that didn't work. However, I am able to access the attachments directly that are attached to a sheet and not to a row. Are there any different permissions to access row and…
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Smartsheet Azure DevOps Integration
Good afternoon, I would like to request Azure DevOps integration with Smartsheet. The development team at Atlantis uses this tool to manage their development cycles. It would be good to be able to pull that data into Smartsheet to be able to have all project information in a single place. Let me know if you have questions.…
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API - "Get Workspace folders" Method Results Not Matching Documentation
I'm making the call with the parameters matching the documentation and not getting the same results. I'm only getting "id", "name" and "permalink" for each folder. The "Responses" in the documentation includes an array with reports, sheets, sights and templates, as well as details for each of those objects. Am I doing…
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Alteryx to Smartsheet
Is anyone currently dumping data from alteryx into smartsheets? I would really like to be able to do it. Currently I am outputing to G.S. and then pulling the data into smartsheets via Data Shuttle. It works, but I'd love to cut out the middle man.
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Issue: Access token - email based TOTP login
Hi, It seams that we are the first identifing this issue. Already oppened a case at Smartsheet, is in discussion, for now I don't think they've understood the problem. OAuth flow is broken with the new emai based TOTP login (TOTP is One Time Passcode, used to login without a password: ). When I'm using this login method,…
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New sheet not showing up in API
Hello, folks, I have API creds for our Smartsheet instance. When I do the call to the GET /sheets endpoint the new sheet that was generated by an admin is not appearing in the list of sheets. Also, if you call the GET /sheets/{sheed_id} call for the new sheet I get a 404. The sheet exists and it has been shared out to me.…
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Are others having sporadic API issues? An unexpected error has occurred
In the past couple of days, we've had API processes that have ran fine for months, start to have issues. The error we seem to be most commonly seeing is error code 4000, "An unexpected error has occurred. Please contact the Support team at https://help.smartsheet.com/contact for assistance." We're starting to sporadically…
