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I am very disappointed there is no way to automatically Restore a Backup!
We have invested a lot of time into developing our smartsheet workspace with over 100 projects, hundreds of purchase orders and invoices already logged. We recently had an issue with a new user deleting some rows with attachments and comments. Of course we have automatic backups turned on with attachments, etc, but I just…
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Having automated backups (such as weekly) the formulas also included
Having automated backups (such as weekly) the formulas also included. It would be so good!
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Scheduling Reoccurring Backups
I noticed that within my Workspace panel I can bring up an option to create a reoccurring backup, but cannot click ok. But if I click into the Workspace from the Browse view I can schedule a reoccurring backup. Am I missing something? Why is this an option in the Workspace panel if you can't use it from that view?
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Attachment Backup/Download - Smartsheet Line Reference
I am familiar with multiple ways to back up a sheet & comments (download, data shuttle, backup) and I am familiar with multiple ways to back up attachments (download, backup). All good on both fronts. What I'm looking for is some sort of log/txt/csv that references the attachment name AND which line the attachment was…
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How do backups work and can I pull one from a specific day?
Greetings, I'm having a weird Smartsheet issue reported today where a bunch of rose have the same description from a previous row and they're not supposed to. I'm not sure how this happened because all of this information is submitted via a form, but I don't manage this grid. I know how to select the grid and say pull a…
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Create "SAVE FORMULAS AS TEXT" Option in Backups, Exports, Snapshots, etc.
My tiny brain says that this feature request would be fairly simple to create, and I know it would make many of us very happy. FEATURE REQUESTED: Create an option to "Save Formulas as Text" when doing a "Backup", "Export", or "Snapshot". If checked, the system would place a special character in front of all cells in the…
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Ensure Backup Downloads Include Attachments
I recently went through a support engagement where our backups would not download, and the root cause turned out to be A) the backups were configured to include attachments, and B) there were either too many attachments or some attachments were too large. In the end, Support offered me these ideas: Configure the backups to…
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Using data shuttle for weekly backups from smartsheet to sharepoint
I have successfully turned on the weekly export from smartsheet to sharepoint, but the action is "replace". I don't want to replace my file each week, I want a series of dated weekly backups for an audit trail. Is this possible?
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Download Link Removed from Backup Emails
Hi Community, To further protect your Smartsheet environment, we are removing the link which previously directly downloaded files from the backup service. The backup service allows licensed users to generate a one time or scheduled backup of a workspace, as well as generating backups of folders and sheets. Any user with…
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Backup Download Zips Not Extracting
Every couple of weeks we have an automated backup created and we download and save them offline for record retention. We have been doing this for almost two years and at first the data could be extracted but now every single file gives us the error message below and nothing can be extracted. Before I go to our IT Team with…