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Download Link Removed from Backup Emails
Hi Community, To further protect your Smartsheet environment, we are removing the link which previously directly downloaded files from the backup service. The backup service allows licensed users to generate a one time or scheduled backup of a workspace, as well as generating backups of folders and sheets. Any user with…
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Backup Download Zips Not Extracting
Every couple of weeks we have an automated backup created and we download and save them offline for record retention. We have been doing this for almost two years and at first the data could be extracted but now every single file gives us the error message below and nothing can be extracted. Before I go to our IT Team with…
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How can I document formulas used on a sheet?
I have a fairly involved project management solution using multiple sheets, reports and dashboards, and want to document the inner workings of the sheets in the event we have to recreate them. The SmartSheet backup system will back up the data but not the actual sheet itself leaving me to recreate all of them and remember…
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how to keep historical sheets from triggering the formulas
Hi, We have some Smartsheet that we need to keep for historical reasons. And we backed up the sheets. How can we prevent the formulas from triggering to avoid recalculations in the historical archived Smartsheet's?
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Inclusion of Workspace name in Backup Failure email
In the email communication of Backup failure, please include the Workspace name so the user can identify and scheule a manual backup. In the completion email, name of workspace gets included but in the failure email, it doesn't.
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Using data shuttle for weekly backups from smartsheet to sharepoint
I have successfully turned on the weekly export from smartsheet to sharepoint, but the action is "replace". I don't want to replace my file each week, I want a series of dated weekly backups for an audit trail. Is this possible?
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Backups now accessible through Workspace Panel
Hi Community, The Smartsheet backup service is now accessible in the workspace panel menu! The backup service allows licensed users to generate a one time or scheduled backup of a workspace, as well as generating backups of folders and sheets. After the backup process, the backup service sends an email notification to the…
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Is it possible to retrieve a backup after the link has expired?
I have been getting recurring backups but I was unaware that they would not be available within smartsheet after a certain timeframe. Is there any way possible to retrieve them after they are no longer visible?
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Global setting for scheduling recurring sheet backups
As a sysadmin I'd like to be to enable recurring backups for workspaces globally and not rely on Owners to perform this action themselves.
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Does anyone have issue with the backup or snapshot returning #REF in Predecessor Columns?
Hi, I had to send the snapshot/back file to myself since I accidentally moved the rows to another sheet. I was able to retrieve the sheet data. However, all my predecessors have #REF and could not retrieve the predecessors. I reached out the helpdesk and they replicated it, and theirs was fine. Only difference is that I am…
