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Viewers and Permissions after new pricing model
I have provisional users who, under the legacy model, were unlicensed users with editing permissions for workspaces. I’ve now changed their role to "viewers" and assigned editing permissions to specific workspaces, aiming to maintain the same editing experience as before. However, they cannot edit fields within tasks or…
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Parent/ Grandparent Cell Value
Hello- I am looking for a way to make every row return the same value as the highest level of its hierarchy (usually just children and grandchildren). I want it to report the top row in a column. In this example, I want all of these rows to return the value "Top Line" in a column.
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Force refresh of page if User uses back button on Browser
I would like to find out how I can force a page refresh if a user press the back arro / button on their browser
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Dynamic View Missing
The Dynamic View button is no longer in the ribbon of my worksheets. The leads indicating where it can be (Launcher icon etc.) are missing. Even if changing the view from Grid to Table, I don't have it as an additional item on the "More" dropdown. I have always had access to it. Where has it gone to?
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Phone number validation won't allow all zeros
Hi- We have been using a SmartSheet Form for a while, and users have been able to enter 000-000-0000 if they don't know a person's phone number. However, over the past few days, it appears that the phone number validation field will not allow all zeros any more. Is there a way that I can change this? We would like the…
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Enable Automated License Provisioning/Deprovisioning (Member to Viewer) via SCIM under USM
Dear Smartsheet Teams, With the introduction of the new User Subscription Model (USM) and the "Provisional Member" state, I understand the added complexity. However, the ability to automate upgrades and downgrades between Viewer and Member via SCIM remains critical for enterprise license management. Use case: When a user…
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Add "Links" to row action indicator column
With so many organizations using Sharepoint, Teams, etc. now, it would helpful to have a dedicated spot to include Links to documents/files just as Smartsheet has made available the Attachments window to attach documents to sheets (even if it is to just document the link existence versus a "click to go to" feature).
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File->Send as attachment isn't working
I have a sheet that I need to email as an excel file periodically. File->Send as attachment isn't working to send either PDF or excel document. I've tried with internal and external (personal) email addresses with no luck, and checked the usual spam/junk folders, so I don't believe it to be an email filtering issue. I'm on…
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Getting an error "Web.Contents failed to get contents from 'https://api.smartsheet.com/2.0/home'
I have a PowerBI dashboard which I have connected to Smartsheet report which was functionining normally over the past year. I downloaded the latest version of the Power BI on 06-Oct-2025 [ Version: 2.147.1085.0 64-bit (September 2025) ]. I am getting the following error "Web.Contents failed to get contents from…
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Smartsheet for Outlook Add-in – Compatibility with Microsoft’s NAA and Graph API?
Hi Community, With Microsoft deprecating legacy Exchange Online tokens by October 31, 2025 (MC902782), I wanted to confirm whether the Smartsheet for Outlook add-in is now fully compliant with Nested App Authentication (NAA) and uses Microsoft Entra ID tokens and Microsoft Graph API.