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Authenticator app MFA for non-SSO login - now generally available!
October 30, 2025 Smartsheet users can now secure their accounts with authenticator-app multi-factor authentication (MFA), available at no additional cost for all plan types. With this update, users who sign in without SSO can verify their identity using trusted authenticator apps such as Microsoft or Google Authenticator —…
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MFA - Any issues?
We are thinking of implementing the MFA feature I am wondering if anyone has received any pushback from personnel on using the authenticator app / google app on their personal phones to log in ? Is there an option to have the code sent to your desk phone or email address? I am trying to think ahead of any potential issues?
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Preparing for a Password-Free Future in Smartsheet: Share Your Feedback!
As part of our ongoing commitment to security and authentication best practices, we are preparing to deprecate password-based login for Smartsheet accounts. Our goal is to transition to more secure authentication methods, such as email-based Time-Based One-Time Passwords (TOTP) and eventually full two-factor authentication…
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Enforcing MFA for all users (not only Members) and for all login methods?
We use Smartsheet for several of our clients. One of our clients has requested that we enforce multi-factor authentication (MFA) using an authenticator app such as Google Authenticator or Microsoft Authenticator. My colleague (our Smartsheet admin) enabled MFA in the admin settings, but we are running into two issues: Only…
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Help Article updates November 2025
Hello Community, We’ve published the following new content. New videos on these topics: How to use Brandfolder insights in Brandfolder insights How to create advanced automations in Trigger blocks: When your workflow is executed And new Help articles, including: Create linked dropdown columns Use timeline view in reports…
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External collaborator MFA: Replace Email-based one-time passcodes with Authenticator app - now GA!
October 30, 2025 Enterprise customers can now strengthen security for external collaboration with authenticator-app-based multi-factor authentication (MFA). With this update, collaborators accessing shared Smartsheet assets will be prompted to verify their identity using trusted authenticator apps such as Microsoft or…