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ERROR MESSAGE CAN NOT OPEN PROJECTS FOR 7 DAYS
I have a current paid account but smartsheets will not allow me to open my projects. for over a week, I submitted a support ticket but no one has contacted me to resolve this issue. This has caused a major backlash.
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Using INDEX/MATCH for a Master Sheet
Hi all, One way we use Smartsheet is to record real-time data that is then stored and referenced. I work at an aquarium so, for example, we will take daily measurements across multiple systems for things like temperature, salinity, pH, and on and on. The same parameters are tracked for all of our systems, but the thing is,…
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Doing a mass update of sheet reference names
I have been waiting for find/replace within formulas, but wondering if there is a different way to solve my problem. I have raw data in quarterly sheets that feed an annual sheet where the data is broken out monthly for the whole year. Every year I create a new annual sheet and have to update the formulas with the…
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Workflow weirdness - auto updating a Status
I'm experiencing something strange in a worksheet that has an item copied from one worksheet to another. The Status for the row that is copied into a worksheet is being updated to a "Work Denied" Status, but I DO NOT have any automation setup to do this. Is this a bug, or is there something I should check that I'm not…
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Resetting MFA for an Admin account?
Hello - I support an organization that is using SmartSheet. The lone administrator misplaced or deleted the MFA token, so we're locked out of admin features. We need assistance.
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Requesting Status
I am an owner and an admin. Why can i not request status?
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Getting errors trying to transfer ownership of a sheet
We have MANY sheets to transfer. This is as a result of our company domain changed (hii-tsd.com to hii.com). So we transferred ownership to 3 people (myself included) on the Portal Team, who manage the Smartsheet files. I had a co-worker on the portal ACCEPT the email that was sent to the shared mailbox, and then the…
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Access rights for the Smartsheet connected to dashboard
Hi, There should be an option for an Admin of a dashboard to be able to request access to the smartsheet/metric sheet that dashboard is pulling the data from. So, for example, my colleague X uses smartsheet 1 to pull data into Dashboard 1. Now, I am working on the dashboard 1 as Admin, with no access to smartsheet 1. But…
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Multiple Licenses from different company
Hello, Im working as a consultant/developer. Im signing up with multiple clients each with their own licenses. They are adding me as I work on their project. May I know if this is possible? Will they adding me have an issue on file/sheet/workspaces view and sharing? Any tips to avoid mixing up stuff? May I know if there…
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Ownership Transfer issues
I have followed all directions in transferring ownership, and have done so before without issue. But currently, sheets within the workspace now show a never-ending "Loading" icon where it should show ownership. And all attempts to transfer ownership fail. Even when the transfer request is sent and immediately accepted, it…