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Merged: Need ability to Deactivate Users in bulk
This discussion has been merged.
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API users and usage data now available in Admin Center
June 1, 2026 If you've ever wondered who in your organization is using the Smartsheet API and how extensively — you no longer need to reach out to Support to find out. A new dedicated view in the Admin Center gives System Administrators direct visibility into API usage across their organization. Here's what's included in…
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Account Credentials Governance
Hi, is there a way for System Admin to have full control of the account credentials within our organizations? At the moment, each user has the ability to change their own password under the personal settings although we have assigned them credentials. Is there a way that we can remove this option on their account to…
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Account Last Activity
Hi, Is there a way to see a summary of all the account last log in activity with Date/Time, and IP address? I am inquiring to prevent any employees who are no longer with us and continue to utilize Smartsheet accounts that were assigned to them. I see that we have a Last Activity in the Admin Centre but besides changing…
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Unable to add Group Owner into group member list
Hi Community, When managing groups via Group Management in Admin Center, we found that Mr. Ariel is set as the group owner of one specific group. However, we cannot add him as an ordinary group member to the same group during new member addition. Additionally, we have no such issue on other groups where Mr. Ariel is also…
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New licensed members cannot accept invites & resend invitation email is unavailable
Hi Community, When assigning Member Licenses to new users, the recipients are unable to accept the invitation, and the option for me to resend the invite email is unavailable. This issue occurs with two different new members we’ve tried to onboard. Has anyone run into this problem? Kindly advise possible fixes, thanks very…
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User Management - Custom Job Categories
Allow entry of custom job categories. Add new fields to capture a user's business unit and department. These fields should also be included in all user reports. This functionality would be helpful for businesses that cross charge business units and depts for licenses and usage.
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Merged: Centralized Visibility and Audit Dashboard for Smartsheet API Usage and Active Tokens
This discussion has been merged.
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Allow System Admins to View and Manage All Active API Tokens Across the Enterprise
Description: As a Smartsheet System Admin for our enterprise account, we need the ability to view, audit, and manage all active API tokens created by users in our organization. Currently, admins have no visibility into which users have created tokens, when they were created, what they’re used for, or whether they’ve…
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Best Practices for documenting Smartsheet Assets and automations
Looking for ideas on documenting implemented Smartsheet Solutions across the company. We have had a team member leave the company and having difficulty (1) Finding everything she created and (2) how it all interacts.