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WARNING! Template Automation with "Send to specific people" IS BROKEN
Warning! On approximately 8/13/26 ALERT automation in TEMPLATES that use "“Send to specific people” no longer works. It will become disabled when the template is used. (It may not break immediately on the first use of the template, but it will break.) You may receive no notification that there is a problem. Smartsheet has…
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Smartsheet Form Logic Not Hiding Conditional Field
Hi, I’m working with a Smartsheet form and created conditional logic for the “Feature Implemented” field. The logic appears to be configured correctly: if the value selected in “Feature Implemented” is “Other,” the field “Feature implemented if other” should be displayed for the user to enter additional details. However,…
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Record a date automation off by 12 hours?
I've been running the 'record a date' automation for a while on a sheet that the trigger is when rows are added and the created date/time (system column) changes to anything (this is triggered by a form submission). Just this week I've noticed that it's recording the date for the previous day, if it's before 12pm (midday).…
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If Condition Formula - Based on the Previous Row status
Hello Team, I need to write a logic between 2 rows. The formula should be based on the previous row status. How can we achieve this in the Smartsheet ? Here is the example. 2 teams involved. Developer and Approver. The Approver Status need to be changed based on the previous team task status. For both team, we have a…
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Is anybody else having some of their automations failing?
We have seven indentical automations on every one of our 90 or so production sheets. Two of these automations maintain the consistency between two of our row fields. We can detect when either of these automations fails to operate as the two fields become inconsistent (one sets the [Date Completed] field to today's date and…
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Assign same person to review re-submitted form tasks?
I have a sheet designed to assign submitted form information for review on a rotating basis between 3 people. That’s all working fine. The issue I’m having is that if a form is resubmitted for secondary review, I need it to assign to the original person and not fall into the rotation. So find any duplicates in a column…
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Duplicate Notifications From Automations
We are getting duplicate notifications from our automations. These automations have been in place for over three years and have never done this before. There have been no changes made to any of them. This is happening on a variety of sheets and a variety of automations. It started sometime about mid August. Is anyone else…
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Automation Question
Hello, I have a sheet that I'm trying to create a fairly straightforward notification automation routine for, but it seems I'm doing something wrong. The relevant columns on my sheet are "Email" and "Account Type," so 2 entries would look something like this: Email: abc@abc Account Type: Monthly Email: cba@abc Account…
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Project Health Formula
Hi good afternoon, Community Members, I need some help please. I have an issue with my Health Formula. Here are some of the concerns: I have Red tasks, but they do not affect the timeline. Actual completion is ahead of Expected %, but Health is Red. An activity is Yellow when it should be Green. One delayed task makes the…
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Automation to specific user stopped working
Automation notifying specific user shows "Unable to run". If you remove user name and re-enter it, it works. Nothing else is changed. Why? What could have happened to cause this with a single, specific user that has been there since 2018 and is a Member. Sharing on workspace/item has not changed.