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Verify/View Automated Email Notification
Is there a way to view a log of the automated emails that have gone out? Some clients are receiving them and some are not so we want to have a system-generated log of what went out. Does this exist? The Activity log does not show this.
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Automation - Alerts for External Users
Hi there, I am having trouble with the automation in Smartsheet, specifically around alerting external users. The automation is for an issue control sheet, with automation that if "status" = resolved, alert user who logged (via form) with custom message. The automation works soundly, and when I test it with an internal…
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Merged: Audit Trail all emails that are sent out using Automations
This discussion has been merged.
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Approval Requests - edit and delete like Update Requests
The Approval Request feature (Approval Requests | Smartsheet Learning Center) is lacking some of the functionality of the Update Request feature (Update Requests | Smartsheet Learning Center). I want to edit or delete an Approval Request that is pending on the row, the same way I can edit or delete a pending Update…
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Automation to copy row at specific dates
I have a sheet that I would like to automatically copy rows (with triggers) on specific dates. Does this mean I need to create an automation for each date?
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Can't get a Smartsheet digest instead of real-time notifications
I want to receive all automated notifications once a day instead of as they happen on a particular sheet, but I cannot figure out how to set this up. All other people need to see the notification right away. A search brought up how to do it in Resource Management, but that is not where I need it.
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Smartsheet Automation Email Delay – Takes Around 20 Minutes to Send
I have set up an automation in Smartsheet to send an email notification when specific conditions are met. However, I’ve noticed that there is a delay of approximately 20 minutes before the email is sent. Is this expected behavior, or is there a way to reduce the delay? Has anyone else experienced this issue, and are there…
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How to Automate Email to the Submitter?
I'm trying to set up an automation that will email the submitter once their request has been set to a status called "Approved". I made a Contact list column for the submitter to enter their own email, but when testing this automation, the submitter never got an email. Any help with this would be greatly appreciated!
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Ability to 'CC' someone on an autommation
Hello, I have a standard alert for when a task is marked 'Complete' to send the Owner of that task an alert. I also need the same email alert to go to two other people. In other words when the task is complete, send Owner + 2 others an alert. Where the Owner is different for each task but the 2 others remain the same How…
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Automation Trigger Help
In the Project Management Learning Path via Smartsheet University, I'm running into an issue where it will not allow me to run the 'Regular Task Update Request' weekly on Monday, Wednesday, and Friday as the instructions ask me to do. My only options are X days before, X weeks before, X days after, and X weeks after. There…