In my role as Shared Services Analyst - NAR, I enable the success of the business by accelerating virtual connectedness and spearheading efforts to drive a consistent approach to enterprise integration. I leverage electronic tools to share information and optimize collaboration across the VW Credit, Inc. Customer Engagement organization. I ensure all critical change management and capacity management efforts are efficient and streamlined. Professional development and continuous improvement are very important to me. I have tested and received the Certified Administrative Professional with a specialty in Organizational Management (CAP-OM) rating by the International Association of Administrative Professionals (IAAP). View my professional portfolio at https://yvonnecunningham.weebly.com/