Notifications

Discussion List

  • Can automated messages not include the owner's name on the email?
    In Using Smartsheet
    I have a sheet where having the owner's name on the notification is causing confusion so I was wondering if there was a way to remove it? I know that we can set up a licensed account with a generic email address and give it ownership of th…
    Accepted
    12 1
    Accepted Answer 12 views 1 comment Most recent by Andrée Starå Using Smartsheet
  • System deleted an automation?
    In Using Smartsheet
    We had an automation set up on a sheet to send a notification to a Teams channel when there are rows added via a form user. This morning one of my colleagues got an email from system.smartsheet.com stating the automation was disabled becau…
    Answered - Pending Review
    22 1
    Answered - Pending Review 22 views 1 comment Most recent by CMathews Using Smartsheet
  • Can chat conversation notification be directed to the report rather than the main sheet?
    In Using Smartsheet
    I have multiple vendor reports created from a master sheet but when I make comments to update them on a sku for the vendor to see and/or respond to, they get an email notification linking them back to the master sheet instead of their indi…
    Answered - Pending Review
    34 3
    Answered - Pending Review 34 views 3 comments Most recent by Pam Dunn Using Smartsheet
  • Can I create a "No-Reply" user within Smartsheet to send external forms?
    In Using Smartsheet
    I am creating several forms and automated email alerts that will go to external resources and I do not want my name attached. Could I possibly create a "No-Reply" user in Smartsheet and transfer the sheets to this user? I under…
    Accepted
    21 2
    Accepted Answer 21 views 2 comments Most recent by bhealey77486 Using Smartsheet
  • Event Registration - Email Confirmation
    In Using Smartsheet
    I can setup workflow with a condition to send an initial email confirmation once even registration is submitted. How do I setup a 2nd email reminder at 24 hours of event registration date?
    Accepted
    24 7
    Accepted Answer 24 views 7 comments Most recent by Paul Newcome Using Smartsheet
  • "When Triggered" Automations Behaviour
    In Using Smartsheet
    A colleague of mine has sent me a question that has stumped me and has got me thinking my understanding of how automations work has been wrong. She sent me the following: We have automations that are set up to send when triggered that sen…
    Answered - Pending Review
    41 4
    Answered - Pending Review 41 views 4 comments Most recent by Paul Newcome Using Smartsheet
  • Report Notification
    In Using Smartsheet
    Hello Smartsheet community! We’re hoping to get some guidance and see what's possible. Our staff would like to get notified of all past due tasks in a single aggregated email reminder (they get too many emails, so aggregated information is…
    Answered - Pending Review
    21 2
    Answered - Pending Review 21 views 2 comments Most recent by Paul Newcome Using Smartsheet
  • Alert Notifications Not Sending Because of Attachments Added to Row
    In Using Smartsheet
    Hi, i have an alert set up for when a specific field has any value entered it sends an notification to recipients. This works fine but only when no attachments are on the row. If an attachment is added to the row (before) the trigger cell …
    Answered - Pending Review
    11 1
    Answered - Pending Review 11 views 1 comment Most recent by Andrée Starå Using Smartsheet
  • Is there a way to set up Cumulative Roll Up Notification Emails
    In Formulas and Functions
    We have a large team all working within a workspace, and they already get a TON of email. Is there a way to set up a single daily notification for new items assigned to team members, without it being an email for each sheet? We have abou…
    Answered - Pending Review
    42 8
    Answered - Pending Review 42 views 8 comments Most recent by specoop Formulas and Functions
  • Unlicensed unable to receive verification email
    In Formulas and Functions
    I have an unlicensed user who inputs data into my smartsheet. He is supposed to received a confirmation email once his form submission has gone through with a copy of the data that he entered for his records. He is one of many employees w…
    Accepted
    13 1
    Accepted Answer 13 views 1 comment Most recent by Genevieve P. Formulas and Functions