Notifications

Discussion List

• 
  Workflow sending notification through Smartsheet but not email.Accepted Answer

  Accepted Answer John Morgenthaler 43 views 13 comments 0 points Most recent by John Morgenthaler 03/26/20Using Smartsheet
  First post 02/26/20,Last post 03/26/20
  I thought based on my personal settings I can get an email notification from workflows but I do not receive one. It only comes through Smartsheet at the top right where the bell is listed. How can I get this through email? https://us.v-cdn…
  Using Smartsheet4313
  John Morgenthaler
• 
  I am not receiving any notifications from smartsheet and in emailAccepted Answer

  Accepted Answer Jeremy Espiritu 11 views 1 comment 0 points Most recent by Debbie Sawyer 03/26/20Using Smartsheet
  First post 03/26/20,Last post 03/26/20
  Hi, I am not receiving any notifications from smartsheet and in email even if I am making changes. Before when I made a change the smartsheet automatically send notification. Please help. Thank you Regards, Jeremy
  Using Smartsheet111
  Jeremy Espiritu
• 
  Automation Suddenly Not WorkingAnswered Question

  Answered Alejandra Orihuela 14 views 5 comments 0 points Most recent by Alejandra Orihuela 03/17/20Using Smartsheet
  First post 03/17/20,Last post 03/17/20
  I have an "Request Approval" workflow I created back in August 2019 that was working perfectly fine until late last week. I can't find any reason for it. Nothing was changed on our end. Is anyone else having automation problems??
  Using Smartsheet145
  Alejandra Orihuela
• 
  Notification with Attachments

  katherinehall 153 views 11 comments 0 points Most recent by Andrée Starå 03/12/20API & Developers
  First post 02/01/19,Last post 03/12/20
  Hi there,  I would like to send a notification with an attachment based of a status change. The notification works, but doesn't include the attachment. I have seen on the community that this is not possible in SS - is this still true? If…
  API & Developers15311
  katherinehall
• 
  Can I add a specific row to an email from a workflow?Answered Question

  Answered Distribution Team 17 views 2 comments 0 points Most recent by Andrée Starå 03/12/20Using Smartsheet
  First post 03/10/20,Last post 03/12/20
  I have a smartsheet and there I will let people know when certain tasks have been executed. I have already created the workflow for that. My issue is when sending the email; can I add one row only on the email to notify that a certain task…
  Using Smartsheet172
  Distribution Team
• 
  Multiple Notifications/Emails for single workflow

  TrishLD 100 views 6 comments 0 points Most recent by Andrée Starå 03/12/20Using Smartsheet
  First post 06/10/19,Last post 03/12/20
  I put together a workflow that sends an email for approval, however whenever the project is approved it email blasts the contact who made the request (sends out like 7 emails/notifications) that all say the same thing.  Is there a way to o…
  Using Smartsheet1006
  TrishLD
• 
  Formula to record attendance using check boxes and flag the row if missing meetings?Accepted Answer

  Accepted Answer David Brock 14 views 5 comments 0 points Most recent by Mike Wilday 03/12/20Using Smartsheet
  First post 03/11/20,Last post 03/12/20
  I am new to SmartSheet and need assistance creating a formula or function to make it easier to to keep up with attendance for meetings once a month. Any one person from the group can attend and as long as one person does, the entire group …
  Using Smartsheet145
  David Brock
• 
  Is it possible to copy an automation workflow from one sheet to another sheet?

  sdonnelly 83 views 5 comments 2 points Most recent by Andrée Starå 03/10/20Using Smartsheet
  First post 01/22/20,Last post 03/10/20
  I have an automation workflow in one sheet that I want to use in a different sheet. Is there a way to copy this workflow and then add it to my other sheet (similar to how you can copy summary reports from sheet to sheet)? Or do I need t…
  Using Smartsheet835
  sdonnelly
• 
  I am trying to setup a notification for when an ID is used twice within a column.Accepted Answer

  Accepted Answer bukolatadio 21 views 3 comments 0 points Most recent by Mike Wilday 03/09/20Using Smartsheet
  First post 03/06/20,Last post 03/09/20
  I am trying to setup a notification for when an ID is used twice within a column. I have more than 100 ID within the sheet and the sheet is still being populated so using the condition if equal to isn't quite efficient because it will mean…
  Using Smartsheet213
  bukolatadio
• 
  Notification not sent to sheet ownerAnswered Question

  Answered Andrew Gross 18 views 1 comment 0 points Most recent by Andrée Starå 03/07/20Formulas and Functions
  First post 03/06/20,Last post 03/07/20
  I have setup a notification that successfully sends an email to anyone that has been assigned to a task. However, if I assign a task to myself, I don't receive an email. Is this not receiving an email if you create the task or own the sh…
  Formulas and Functions181
  Andrew Gross
• 
  Coming in 2019: Recurring Workflows

  Andrée Starå 671 views 25 comments 0 points Most recent by Andrée Starå 03/02/20Using Smartsheet
  First post 02/14/19,Last post 03/02/20
  Hi All, Great news! I just got a message that Recurring Workflows are coming soon. Customers have requested the ability to set up workflows that repeat on a regular schedule. We're preparing recurrence for time-based workflows so you c…
  Using Smartsheet67125
  Andrée Starå
• 
  Is there a way to set up Cumulative Roll Up Notification EmailsAnswered Question

  Answered Jon Stikka 34 views 7 comments 0 points Most recent by Andrée Starå 03/01/20Formulas and Functions
  First post 02/24/20,Last post 03/01/20
  We have a large team all working within a workspace, and they already get a TON of email. Is there a way to set up a single daily notification for new items assigned to team members, without it being an email for each sheet? We have abou…
  Formulas and Functions347
  Jon Stikka
• 
  Friendly RemindersAnswered Question

  Answered David Gómez Roy 22 views 1 comment 0 points Most recent by Andrée Starå 02/28/20Formulas and Functions
  First post 02/27/20,Last post 02/28/20
  Hi there, I have two troubles with the tool, I hope you can help me and I'll grateful for that First: I'm automatizating my process with friendly reminders, but these one e-mails their looks like a spam e-mails, I mean, the vowels with t…
  Formulas and Functions221
  David Gómez Roy
• 
  Notify an assignee that the predecessor has complete his task.

  Alexander Wirtz 127 views 4 comments 2 points Most recent by Brett Shapiro 02/27/20Formulas and Functions
  First post 03/26/19,Last post 02/27/20
  I want to use smartsheet as an international project management tool. One thing is driving me creasy. I want to send out a notification to an assignee if the predecessor task is completed. Please find attached a screenshot of my scenario.…
  Formulas and Functions1274
  Alexander Wirtz
• 
  Automation 'Copy to another sheet' doesn't workAnswered Question

  Answered Stelina Todorova 48 views 11 comments 0 points Most recent by Andrée Starå 02/25/20Formulas and Functions
  First post 02/20/20,Last post 02/25/20
  I have set up an automation rule to, when triggered, copy rows to another sheet. My trigger is a certain field that changes from 0 to 1. I've tried a couple of times and non of my rows are copied. To test it, I added to the same automatio…
  Formulas and Functions4811
  Stelina Todorova
• 
  How do I count how many cells are last month but not considered expired?Accepted Answer

  Accepted Answer MiKayla McCready 17 views 3 comments 0 points Most recent by Paul Newcome 02/21/20Formulas and Functions
  First post 02/21/20,Last post 02/21/20
  I am working on a sheet for currency of qualifications for our employees. I have the equations that will tell me how many employees are a month before they are due, how many are due this month, and how many are in the past but now I have t…
  Formulas and Functions173
  MiKayla McCready
• 
  Assigning tasks to group contacts

  Hannah Womack 81 views 5 comments 1 point Most recent by Andrew Bratchell 02/21/20Using Smartsheet
  First post 04/17/19,Last post 02/21/20
  I have created several contact groups in smartsheet for entire teams that need to work on certain tasks, only to realize that these groups are not automatically included in my contact directory within the sheet itself. Is there a way to as…
  Using Smartsheet815
  Hannah Womack
• 
  Dynamic View - Send user a notification when a dynamic view has been shared with them?Answered Question

  Answered Ridge Coffman 34 views 1 comment 0 points Most recent by Andrée Starå 02/20/20Premium Apps and Integrations
  First post 02/20/20,Last post 02/20/20
  Is there currently a way to send the specified user or users a notification when a dynamic view has been shared with them?
  Premium Apps and Integrations341
  Ridge Coffman
• 
  Conversation - information included when @mentionAnswered Question

  Answered Karen Gaston 16 views 1 comment 0 points Most recent by Andrée Starå 02/20/20Using Smartsheet
  First post 02/19/20,Last post 02/20/20
  Hi all, Is there a way to include more information in the email alert when you @mention someone? For example - I have a To Do List that I want to ask a question of another staff member however when I @mention it to them the email that they…
  Using Smartsheet161
  Karen Gaston
• 
  Email from RuleAnswered Question

  Answered Dina Gerbasio 15 views 3 comments 0 points Most recent by Andrée Starå 02/09/20Formulas and Functions
  First post 02/04/20,Last post 02/09/20
  Hi everyone, I have a rule set up to send me an email whenever a row is added. I'm not sure why, but when the email comes through, the fields are highlighted in yellow. Is there a way that the information comes through without being high…
  Formulas and Functions153
  Dina Gerbasio
• 
  Automated Workflow Emails Look Like Span

  JoeS 26 views 2 comments 0 points Most recent by Don Young 02/07/20Using Smartsheet
  First post 10/07/19,Last post 02/07/20
  Can I change the heading of an automated workflow email so it does not look so much like spam? I would prefer it to look like I sent the email and not the automated system.
  Using Smartsheet262
  JoeS
• 
  Send a notification to an email address submitted in form.

  Nsul 209 views 7 comments 0 points Most recent by Andrée Starå 02/05/20Using Smartsheet
  First post 03/12/19,Last post 02/05/20
  Hello,  I am currently using SmartSheets for our staffing agencies to submit potential candidates to open requisitions. On our side of smartsheet, we have a drop down with the "status" of the candidate (Pending, submitted to hir…
  Using Smartsheet2097
  Nsul
• 
  Alerts and Actions not working

  Heba H. 82 views 10 comments 0 points Most recent by Andrée Starå 02/04/20Formulas and Functions
  First post 01/26/18,Last post 02/04/20
  Hi,  I have a sheet where the RYGG is automated based on the due date (overdue=red, due date +2=yellow, the rest=green). I then set up the alerts ("Send a notification") so when the status turns yellow one email goes out, and wh…
  Formulas and Functions8210
  Heba H.
• 
  Resending a Row with attachmentsAccepted Answer

  Accepted Answer lauren.waters111676 28 views 11 comments 0 points Most recent by Andrée Starå 02/03/20Using Smartsheet
  First post 01/30/20,Last post 02/03/20
  I have an automation set up to send an "update"/"notify" a specific person when a new row is added. I didn't select any advanced options. We didn't want him notified EVERY time a small change is made to a row, but ther…
  Using Smartsheet2811
  lauren.waters111676
• 
  Alert Someone on every day a Task is marked as happeningAccepted Answer

  Accepted Answer Milton Rodas 62 views 24 comments 0 points Most recent by Paul Newcome 01/30/20Using Smartsheet
  First post 01/23/20,Last post 01/30/20
  Hello, Can I create an Alert (Alert Someone) that would send a notification to an email for each day when a task is listed as happening in relation to the Start and Finish dates, inputted in the system? The logic cannot be static, and sho…
  Using Smartsheet6224
  Milton Rodas
• 
  Notification on Formula or On StatusAccepted Answer

  Accepted Answer ker9 26 views 4 comments 0 points Most recent by Paul Newcome 01/29/20Formulas and Functions
  First post 01/26/20,Last post 01/29/20
  It appears that it is not possible to send a notification based on a formula if the sheet has not been opened/saved. Is there a work around within Smartsheet? Is it possible to send a notification every day on any rows that have a particu…
  Formulas and Functions264
  ker9
• 
  Legal projects/task management sheet

  Tomer 211 views 13 comments 0 points Most recent by Andrée Starå 01/26/20Using Smartsheet
  First post 08/16/18,Last post 01/26/20
  Hi,  I’m part of an in-house legal department. The company has different departments and different types of contracts/advice they require us to produce. To track the work, I have created one sheet for the legal team to use, covering all…
  Using Smartsheet21113
  Tomer
• 
  I am trying to send multiple rows ina automation alertAccepted Answer

  Accepted Answer Dale Heincelman 48 views 5 comments 0 points Most recent by Andrée Starå 01/26/20Using Smartsheet
  First post 01/23/20,Last post 01/26/20
  I have attempted multiple strategies to send multiple rows based on a trigger. The automation only sends the row where the trigger event occurs. Below is the Automation logic, The email that was sent and the data in the sheet. https://us.v…
  Using Smartsheet485
  Dale Heincelman
• 
  Log of user access to sheetsAnswered Question

  Answered M. David 64 views 7 comments 0 points Most recent by Andrée Starå 01/26/20Premium Apps and Integrations
  First post 01/03/20,Last post 01/26/20
  In the Control Center, I create a group of files each time a new project is started. I am being asked to create a report/sheet/dashboard that shows the date of the last time the project manager viewed/edited the sheet. If successful, this …
  Premium Apps and Integrations647
  M. David