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Seat Type and True-Up ページにアクティブユーザーが表示されない不具合について
現在、Smartsheet 管理画面の「Seat Type and True-Up」ページにおいて、アクティブユーザーが正しく表示されない不具合が発生しています。 【現象】- シートタイプレポートをダウンロードすると、対象ユーザーはリストに含まれている。- しかし、ブラウザ上の「Seat Type and True-Up」ページでは同じユーザーが表示されず、ライセンス付与や管理操作ができない。 【影響】- ライセンス管理の正確性が損なわれ、運用に支障が出ています。 【要望】- アクティブユーザーが正しく「Seat Type and True-Up」ページに反映されるよう、早急な修正をお願いします。-…
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Access to add data to sheets
we have a lot of sheets that users need to enter data and add attachments and the like. what permissions are needed for this? it seems we have some users who are admin - but they don't really need to be. so how are the permissions set to be able to add data to sheets, and remove from being admins?
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User Level Admin
Proposal: Creation of a Dedicated User Administration Role in Smartsheet Objective: Introduce a new Administration Role within Smartsheet designed to assist with user management tasks while maintaining strict security boundaries. Scope of Responsibilities: Manage provisional users and oversee user licensing. Perform…
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WorkApp Admins
Just as Workspaces can have multiple Admins, can we make it possible for WorkApps to have multiple admins? It will make maintenance and adjustments easier to manage.
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Managing Premium Apps
We should be able to manage Premium App permissions through UAP or to adjust what the default is for each app as new users are automatically added.
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Add users on seat types page
October 8, 2025 System Admins can now add users on the seat types and true-up page in Admin Center. This new feature saves System Admins time by enabling them to add individual users directly on the seat management page as well as add users in bulk via file upload. Users can be assigned paid Member or free Viewer seat…
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Automating Seat Management now generally available!
September 3, 2025 System Admins can now automate Provisional Member approvals through IT service management (ITSM) systems like ServiceNow, Atlassian, or Freshservice. The newly available integrations streamline seat management and reduce administrative workload for System Admins at organizations with large numbers of…
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Smartsheet API Deprecations risk?
Without being an administrator (or even in the IT dept), how do I know if my organization is at risk for the Smartsheet API Deprecations events?
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User Identification to Site
Provide method within Admin to identify a User to a particular site. This is helpful when administering multi site users. I would like the User.csv output to contain the site that the user is assigned to. It would also be helpful to sort users by site in Smartsheet.
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WorkApps Expansion of Number of Admins
My team recently learned that we can only have one admin for a WorkApp, which is causing some challenges and concerns. The main challenge is that the only time the WorkApp can be edited is when that single person is in office. We want to roll out wider use of WorkApps, but we need the person who works 8am-5pm and the…