Add users on seat types page

October 8, 2025

System Admins can now add users on the seat types and true-up page in Admin Center. This new feature saves System Admins time by enabling them to add individual users directly on the seat management page as well as add users in bulk via file upload. Users can be assigned paid Member or free Viewer seat types when added. Learn More.

Environments availability: Commercial US, Commercial EU, Commercial AU

Plan availability: Business, Enterprise, Advanced Work Management

Subscription Model Availability: User subscription model

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Comments

Trang Turtletraxx

This is restricted to direct add/invite of new users. Is there a way for a new user logging in through our SSO and Auto Provisioned to be auto provisioned as a VIEWER and NOT a provisional user?

AngB789

I too am curious if this is able to happen, due to knowing who it just going to be a viewer and nothing else within Smartsheet. More so our leadership.

Ella

This is great, but it would be greater if you can add the Premium Apps access as well. Also, the ability to completely remove users.

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