Please use UTC or a changeable time zone for columns which are system-generated. I have a sheet where I transform the "Created" column which is in UTC to a date in EST for readability. The discussion user however is in PST. That changes the "Created" column which in turn changes the transformed column. Normally, this would…
Has anyone experienced an issue with Update Requests not showing the icon but still going out to the parties that it should? (We refreshed and did a Ctrl + F5 reset) We have experienced a ton of these and while it is only a graphical issue for checking status's this gets confusing. ~MR
I saw that there were recent updates regarding email notification we set up through Automation. We can now choose "Send from Smartsheet Automation" and "Send from my organization". Currently using the option "Send from my organization" and then the messages includes "Links to sheet and specific fields" option on the "Alert…
Hello, I'm trying to create an Approval Request automation, but I need the following actions: When approved: for user to type out their name When declined: for used to type out a reason I'm able to select the columns I want the information to be populated in on the automation, but it shows an error message. Is there no way…
This discussion has been merged.
Hi ! I am trying to figure out why some email notifications include attachments and others don't. I have a few teammates who add attachments to the rows when certain columns are triggered by a checkbox. I have my automations set below. And you can see once column was checked email includes attachment, but same email it…
Create a way to automatically notify an operator as they are updating a form and hit submit that their entries do not match and it's a failed audit other than waiting for an email notification and checking the sheet for conditional formatting. ex. Audit Form is for ensuring batch numbers match from 2 items. If the operator…
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