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How do External Users return when re-shared and previously downgraded to Guest
Recent updates of USM articles state "Once downgraded to Viewer (or Guest), they can only be upgraded to Member manually by a System Admin." They also mention if a user is removed/access revoked, they can be re-shared using the same email. We have a policy that ALL external provisional members are downgraded to Guests at…
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Can External Users be added to Groups under USM if the security control is on?
We converted to USM. Since external users can be added to our plan (in the true-up user management console) and we have the group control that restrict groups to people who are part of the organization, can external users be added to groups?
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User Subscription Model (USM) Users Who Have Had a Provisional Period
I am trying to create communication and training resources as we prepare our transition to USM. Do I understand the USM articles correctly - if a user who has already had a provisional period is later shared at a higher permission level, it will automatically put them into a provisional status again? Does the system…
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Legacy Plan Changes Allowing External Users Able to Create Assets
Hi - can someone help me understand or get caught up on the changes to user capabilities under the legacy plan? I've opened up a support ticket about this. I took over as the System Admin last year. In trying to clean up our user list, I discovered an external user on our User Type report but NOT on the User Management…
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Merged: Create new user accounts when a user is added to Workapps
This discussion has been merged.
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Single Intake Form - Share with multiple external partners
Hi - hoping you guys can help point me in the right direction. We have a dashboard currently in place, but it isn't the most functional so I want to see what other options there are. We have a single intake form for multiple external partners. All feed into 1 sheet which lives in an internal only intake-focused workspace.…
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External Report Sharing
Has there been an update, or is there a simple workaround for sharing a report to external users without sharing the source sheet?
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What activities require paid membership for external partners?
If external users are sheet/report/workspace owners, are they required to be paid members? We have 5 or 6 partners who have created/own items and I am assuming they have to be paid members if they own items in our account.
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WorkApp Suggestions - Importing Users
Hello, I use WorkApps frequently, and I am trying to introduce it for use throughout our entire organization. An item I wish it included/expanded on: Allow importing of users into a role. Importing from an Excel file would be very useful. I have a client who has a large group of users in one location and wants to use…
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WorkApp Suggestions - Expanding the number of pages
Hello, I use WorkApps frequently, and I am trying to introduce it for use throughout our entire organization. An item I wish it included/expanded on: Expand to more than the 50-document limit for a specific WorkApp. We are implementing in phases, and the limit requires us to create additional WorkApps for a client, as we…