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Paid for ProSupport but can't access it
I upgraded my business plan to include pro support. However, there are no phone numbers listed under the Contact Us section. My only option is to file a support ticket. On 6/5, I emailed Daniel Tiner, the sales rep who completed the purchase for me. I have not received a response. This is very frustrating as I paid for the…
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Can a range be specified with a beginning and no end?
I'd like to create summary rows at the top of my sheet, but specifying the entire column as a range in the formula is causing #circular reference and #block errors. Is there a way to specify a range from row 25 to infinity? I'd like additional rows to automatically be included in my summary calculations. The formulas I'm…
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Data hosting services within Canadian border
Anyone know vendors who can host the data within Canada to meet contractual requirements, since we have datasets built with Smartsheet and running Dynamicview, we are looking for ways to meet the contractual obligations to host the data within Canada by using AWS Canada hosting, basically take all the datasets in the…
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Ranges
Hi, I am using "Ranges" when I use vlookup etc, but I don't know how to completely delete a Range (or multiple Ranges) Does anyone know how to delete all "old" ranges from within smartsheet memory? I think I need to free-up some resources, I keep getting the error message; "You can only reference 25000 cells" "Please…
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Dropdowns in a dashboard, is it possible?
I have one sheet that has metrics for a few of my employees, I was hoping there was a way to get the drop down menu function for each employee transferred onto a Dashboard highlighting everyone's metrics. *The drop downs show their total sales for each month, and even quarter, down to how many projects they have completed…
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Merged: Export a report as shown with formatting in Smartseet
This discussion has been merged.
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Charts Plotting 0
I recently contacted support to find out if there was an option within dashboard charts to keep the charts from plotting 0. I received the following response: Currently we don't have a feature in place that will prevent specific values from showing on the chart. At this time the only solutions that we can provide would be…
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Trying to get some formulas to work to make a month timeline
I have a number of sheets that I am relaying on using this timeline sheet for. This is for a commission workplace and individual commissions. In the core sheet, I track the date of sale. Which that gives me a YEAR / Month. Then, I want to assign it a Current Month, Last month, 2 months ago, and so on. My goal was to…
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COUNTIF with Parent rows only, exclude children
I want to create a COUNTIF function that will count only the Parent row of a status column in a project tracking sheet. This is to create a metric sheet that will show all project statuses by each project manager's sheet. There is a status column using Green/Yellow/Red/Blue identifiers, and children rows need to include…
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How do I make a Basic Cashflow Line Graph?
I have to think I am just missing something obvious, because I am having the most difficult time using the Dashboard to create a Line Graph that shows my cash flow over time. I tried using only two columns (again, this is a very basic chart) that has the dollar amount figure, and the date that the amount was recorded. My…